Account Manager

About us:

A global leader in water and process management solutions, Ecolab works with customers across a wide range of industries to help meet their specific sustainability and business goals. With a presence at more than 100,000 customer sites globally, our solutions combine connected chemistry, digital innovation, and extensive expertise to minimise water and climate impacts while maximising outcomes at an optimised total cost.

About the role:

As our Account Manager you will work with food and beverage manufacturers in Western Victoria, to enhance operational efficiency, food safety and product quality. You will be responsible for providing customised programs and services that help our dairy, brewing, beverage, protein and food processing industries reduce water and energy consumption, improve water quality, enhance water safety, and conserve natural resources.

You will build relationships with existing customers from Geelong to Warrnambool, Ballarat and Bendigo, by understanding their key business drivers and developing solutions unique to their environment. You will have the opportunity to visit customer sites, taking the time to understand the processes of the customer and work closely with our technical support team to develop innovative solutions.

This is a role where you can make a difference to every customer you visit. The solutions you develop will have lasting impacts on improving water quality for your clients and significantly reducing the water wastage whilst enhancing the continuity of water safety.

What you will be responsible for:

• Delivering customised water treatment programs

• Supporting customers to reduce water and energy usage, improve equipment reliability, and enhance production outcomes

• Building trusted relationships by understanding customers’ key business drivers and operational priorities

• Partnering with internal technical experts to develop and implement innovative, site‑specific solutions

• Identifying opportunities to optimise customers’ Total Cost of Operations

• Providing on‑site service, reporting, and ongoing account support

Our preferred candidate may have:

• Ideally a tertiary qualification (chemical, mechanical, industrial) though not essential.

• Working knowledge or interest in water treatment systems

• An understanding of drinking water legionella management

• Ability to interact effectively with others, including senior-level customers

• Strong relationship building skills.

• Open to travel with the occasional overnight stay.

What’s in it for you:

• You will join a growth company offering a competitive base salary, bonus structure and benefits.

• Opportunity for a long-term, advancing career path in Service, Sales or Management.

• Access to the industry’s most innovative training programs.

• Support from a dedicated technical service team.

• A culture that values safety first, including training and personal protection.

• Feel proud each day to work for a company that provides clean water, safe food, abundant energy, and healthy environments.

Life at Ecolab:

Our three behavioural shifts are People First, One United ANZ Ecolab Team and Owning the Outcome. 

We believe the best teams are diverse and inclusive, there is a world of opportunity that can be found within our growing company and delivering results and demonstrating teamwork drives advancement.

Some of the benefits you could enjoy:

• Flexible working arrangements

• Health and Well-being Subsidy of $250 per year

• Purchased Additional Annual Leave option and MY Days bonus leave program

• Rewarding bonus and incentive programs

• Industry leading parental leave policies

• Attractive staff product discounts

• Access to the Ecolab holiday house in Lake Taupo NZ

• Employee Stock Purchase Plan

How to apply:

Click APPLY to submit your application.

The preferred applicant will be subject to employment screening by Ecolab or by their external third-party provider.

Get social with us:

If you would like to find out more about us, please find out more at https://en-au.ecolab.com/

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