Product Analytics Lead - Skipcart

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Job Summary

Skipcart team at 7-Eleven is on a mission to bring on-demand delivery to cities and towns throughout the United States. We serve our communities by connecting our network of gig-economy drivers to restaurants, retailers, and grocers. We are seeking a dynamic and analytical leader to join our team as the Product Analytics Lead for Skipcart.
 

This position involves managing and executing various Skipcart analytics and data science projects to support a large cross-functional stakeholder group across Skipcart, 7-Eleven and 7-Now teams. The role requires developing and maintaining comprehensive analytics frameworks, developing machine learning models and plans to deliver key performance indicators (KPIs) for Skipcart business. Additionally, the position entails conducting in-depth analysis to provide actionable business insights and support data driven decision-making, shaping business strategies, making our products/processes more intelligent and maximizing the value of our marketplace platform for our merchant partners, delivery drivers, and consumers. While this is an individual contributor position, the role acts as the primary support and trusted advisor to the Analytics Director, providing essential support and expertise. The individual sets a high standard in solving complex problems and demonstrating analytics expertise and is expected to coach and guide other scientists on the team.

An individual contributor position, the role acts as the primary support and trusted advisor to the Analytics Director, providing essential support and expertise. The individual sets a high standard in solving complex problems and demonstrating analytics expertise and is expected to coach and guide other data scientists on the team.

KEY DUTIES AND RESPONSIBILITES:

• Responsible for developing the Driver Pay strategy/model. Perform day-to-day analysis to determine overall effectiveness of pay strategy and plan.
• Collaborate closely with cross-functional teams to understand the needs and requirements related to the Skipcart driver and partner experience. 
• Manage critical Billing reconciliation and related financial reporting for Skipcart with 7-Eleven partners.
• Prepare necessary ML modeling and analytics to determine profitability opportunities at a national and regional and promotional level.
• Anticipate and evaluate impact of analytical solutions on related projects as part of the developing complex analytical algorithm/solutions for various business problems
• Stays current with analytical advancements and provide thought leadership in choosing the right algorithm for solving a given business problem.
• Decompose large and complex problems into simple and easy to understand solutions.
• Present and share complicated machine learning and data science solutions to leadership, stakeholders, and cross functional team.
• Provide Product team data-driven insights and analysis to support ongoing sales and profitability growth.
• Participate in internal & external technology & analytical forums and discussions.
• Prioritize workload, ensure high quality solutions that adhere to standards and best practices are delivered in a timely fashion.
• Proficiency with manipulating large datasets, data analysis and modeling software (Python, Spark, etc.).
• Design frameworks for the team to develop A|B testing framework. Synthesize data and analysis (e.g., A/B testing) to generate actionable insights to solve complex problems.
• Conduct deep dive analysis to identify profitability optimization opportunities, apply problem solving methodology to drive sustainable improvements.
• Apply existing and new solutions in creative ways to address complex issues and problems.
• Outstanding written and verbal communication skills.
• Ability to independently analyze data, generate relevant insights, present to diverse audiences, and convey sophisticated findings in a clear and impactful way. Ability to develop frameworks and train teams do the same.​​

EDUCATION AND EXPERIENCE:

• Bachelors/4 Year Degree (Major in Analytics or STEM or Econometrics preferred).
• 3+ years’ experience with data analytics programming in JavaScript, Python SQL or equivalent.
• Experience in building models to predict financial impact of decisions.
• Demonstrated proficiency in SQL and NoSQL query syntax, data cleansing and data transformation.

SPECIFIC KNOWLEDGE AND SKILLS:

• Experience with data analytics tools such as Power BI, SQL, Python, Databricks or equivalent.
• Data Product Management and Project management skills.
• Ability to work in a team environment.
• Excellent written and verbal communication skills with the ability to communicate effectively and efficiently. Ability to tell a story with data.
• Excellent organizational skills to juggle many tasks without losing sight of the highest priority items.
• Results are oriented with a bias for action.
• Detail and process oriented with strong documentation skills.

Position not eligible for sponsorship

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If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.