Lift Operations Assistant Manager

The base hourly pay range below represents the low and high end of Arapahoe Basin’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors, including but not limited to experience, education, training, location, merit system, quantity or quality of production, and responsibilities. The range listed is just one component of Arapahoe Basin’s total compensation package for employees. Other rewards may include many region-specific benefits. 

Hourly pay range:   $24.25 - $35.25/hour 

ESSENTIAL DUTIES: 

• Assist in creating scheduling for department. 

• Conducts training program for new hires and assists in on-the-job training. 

• Oversees bi-weekly payroll. 

• Assists Lift Operations Manager with coaching, disciplinary actions and other essential administrative functions. 

• Acts as a department representative and decision maker when department manager is unavailable. 

• Directs and ensures lift areas are setup to company and tramway standards. 

• Works with guests to resolve any issues. 

• Conducts the daily lift start-ups including being on property early in case of road closures or avalanche blasting. 

• Understands and adheres to company policies, ensuring all department employees are trained to these guidelines.                

• Is thoroughly familiar with ANSI B-77, Colorado Passenger Tramway Safety Board & Colorado Skier Safety Act.        

• Has ability to be trained on company vehicles, including snowmobile.            

• Provide and promote excellent customer service to all guests to ensure a day worth repeating.  

• Train and encourage employees to actively participate in sustainability initiatives and support them in maintaining sustainable practices. 

• Perform other duties as assigned. 

PERSONAL ATTRIBUTES: 

• Is honest and has the highest integrity 

• Ability to show empathy 

• Displays patience and keeps calm in stressful moments 

• Sets the example for others and is above reproach 

• Has a friendly and outgoing demeanor 

• Can handle fast pace, potentially high-pressure environment 

• Is flexible with hours and days of work and is punctual.  Expectations of no conflicts with attendance. 

REQUIRED QUALIFICATIONS: 

• 2 years previous lift operations experience. 

• Previous management experience. 

• Complete all departmental safety trainings and snow blower training. 

• Complete all drive terminal training checklists. 

• Strong leadership and problem-solving skills. 

• Swing and bump chairs on all A-Basin lifts requiring this technique. 

• Safely operate a Snowmobile. 

• Demonstrates interpersonal and guest service skills  

• Ability to speak, read, and write in English 

• Must provide own ski/snowboard equipment, under layers, gloves 

• Must be available weekends and holidays 

• Ability to pass a Motor Vehicle Record check – required 

EDUCATION REQUIREMENTS: 

• High School Diploma or equivalent – Required 

PHYSICAL REQUIREMENTS: 

• Ability to withstand high-altitude conditions at all times 

• Ability to stand and walk on uneven surfaces throughout the shift 

• Ability to ski or snowboard at an intermediate level or higher 

• Ability to use a full range of body motion: bend, twist, kneel, pull, push, and lift up to 50 lbs. 

• Ability to ascend and descend ladders 

• Ability to visually and audibly inspect for irregularities in machinery 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

WORKING CONDITIONS: 

• You will work almost 90% of the time outside in a cold, snowy, high alpine, environment. Noise levels of machinery can be high and exposure to heights is frequent. You will work with guests frequently on a daily basis. Riding a chairlift is required for this role. Some work will be performed in an office setting using a computer.