- Location
- PH
- Workplace
- Remote, Hybrid, Onsite
- Type
- Full-time
- Department
- Administration
- Experience
- 5+ years
- Closing date
- Today
- Source
- Vincere
Description
Join a trusted Australian insurance brokerage known for delivering tailored risk solutions, exceptional client service, and long-term client partnerships.
The Opportunity
The Broker Administrator will play a key role in supporting the broking team by ensuring the timely delivery of policy administration, insurer coordination, and client servicing activities. This opportunity is ideal for an insurance professional with strong broking support experience who thrives in a fast-paced environment and enjoys working behind the scenes to keep client portfolios running smoothly
Why join us?
- Proudly Great Place to Work® certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work-life balance matters
- Level up with LinkedIn Learning and tailored training
- Flexible work setup
Staff Testimonial
“Working for the best client and loving what you do makes everything enjoyable at work.” - Senior Broker, ASW Philippines.
What You’ll Do
- Prepare and manage insurance documentation including renewals, quotations, policy updates, and client communications.
- Coordinate with insurers and underwriting partners to obtain policy information, pricing, and coverage terms.
- Respond to client requests and assist with certificates, policy enquiries, and general insurance administration
- Maintain accurate client and policy records within the broking system while ensuring documentation meets compliance standards.
- Collaborate with brokers and support teams to deliver efficient service and improve operational processes.
Key Criteria
- Minimum 5 years' experience supporting insurance broking operations within the Australian insurance industry.
- Strong knowledge of commercial insurance products, policy administration, and broking workflows.
- Experience using Insight or similar insurance broking platforms.
- Excellent stakeholder management, communication, and client service skills.
- Highly organized, detail-oriented, and capable of managing multiple priorities independently.
Work Set Up
- Manila (BGC, Taguig): Perth hours (8:30 AM –5:30 PM PHT) with a hybrid setup (3 days onsite, 2 days remote) after 6 months full onsite during probation
#LI-LS1
Skills
UnderwritingCompliance
