Revenue Cycle Specialist

About Our Company:
At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.
We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.

A 2025 Great Place to Work®

In 2025, Infinx was certified as a Great Place to Work® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.

Location: Remote

Summary Description:
The Revenue Cycle Specialist will be responsible for accurately processing medical billing claims, reviewing and resolving any billing discrepancies, and ensuring timely reimbursement from insurance companies. This role requires strong attention to detail, proficiency in medical terminology, and the ability to work independently and collaboratively in a fast-paced environment.
Job Responsibilities:  

• Performs various functions in the processing of insurance billing and collections, including Medicaid/Medicare claims according to the established policies and procedures
• Reviews, verifies, and submits insurance claims
• Processes correspondence from Third Party Payers and responds to patient requests
• Follows up with insurance companies and ensures claims are paid properly and in a timely manner
• Investigate insurance claims that have received no response and resubmit if necessary
• Claim rejection handling
• Filing claim appeals with insurance companies to ensure maximum reimbursement
• Answers telephones and provides/obtains information to resolve billing and collection issues
• Maintains supporting billing information for future reference or audit purposes

Skills and Education:    

• High School Diploma or equivalent
• Minimum of 1 year of insurance AR and post-claim follow-up experience
• Physician claim billing experience preferred
• Knowledge of medical terminology
• Knowledge of medical insurance industry
• Skilled in using computer programs and applications (Word, Excel, etc)
• Excellent customer service skills
• Strong written and verbal communication skills
• Ability to read, understand, and follow oral and written instructions
• Ability to communicate clearly and concisely
• Ability to establish and maintain effective working relationships with patients, employees, various insurance payers, and the public
• Ability to multi-task, work independently and as a team as well as courteously and respectfully with fellow employees, clients, and patients
• Ability to prioritize workload and manage multiple responsibilities effectively

Company Benefits and Perks:
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.

• Access to a 401(k) Retirement Savings Plan.
• Comprehensive Medical, Dental, and Vision Coverage.
• Paid Time Off.
• Paid Holidays.
• Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.

If you are a dedicated and experienced Revenue Cycle Specialist ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.