Youth Intervention Supervisor

Description

We are Hiring!

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Steuben/Livingston builds communities that care for all people. We serve all people seeking help in a safe, welcoming and comforting environment that feels like being home. We proudly employ people from all backgrounds and experiences. 

If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special.

Employment Type: Full-Time

Schedule: M-F, 40 hours

Salary: $62,353- $70,000 Yearly

Top Benefits and Perks:

• Competitive salary and 403b retirement plan 
• Generous time off package and work-life balance 
• Comprehensive benefits package 
• Supportive and collaborative environment 
• Opportunities for growth and development 
• Intrinsic reward of truly making a difference in people's lives 

Qualifications

Education: Master’s degree in social work, Psychology, Human Services, Criminal Justice, Education, or related field required.

Credentials: LMSW preferred.

Experience: Minimum of 3–5 years of experience working with at-risk youth, adolescents, or family intervention services. Prior supervisory or leadership experience preferred. Knowledge of truancy prevention, adolescent development, behavioral interventions, trauma-informed care, and community resources. Strong crisis management, communication, and organizational skills. Ability to work collaboratively with schools, families, and multidisciplinary teams. Relevant years of experience and education will be considered

General Description

The Youth Intervention Program Supervisor is expected to model professionalism, empathy, accountability, and a commitment to empowering youth and families through supportive intervention services that promote school success, emotional wellness, and positive community engagement. Oversee daily operations of the youth intervention program, ensuring services align with agency goals, state regulations, and evidence-based practices. Monitors program performance and youth outcomes, maintains accurate documentation and compliance, and supports program development, strategic planning, and continuous quality improvement.

Essential Duties and Responsibilities

Staff Supervision

• Provide direct supervision, coaching, and support to youth intervention specialists, current and retired law enforcement mentors, and support staff.
• Conduct regular supervision meetings, performance evaluations, and staff development activities.
• Assist staff in crisis intervention, conflict resolution, and case consultation.
• Ensure staff maintain professional boundaries, ethical standards, and trauma-informed practices.
• Support employee retention and foster a positive team environment.

Youth & Family Support

• Assist with high-risk or complex youth cases as needed.
• Provide crisis intervention and de-escalation support for youth experiencing emotional or behavioral challenges.
• Support family engagement and collaborative problem-solving with caregivers.
• Ensure individualized service plans address academic, behavioral, social, and emotional needs.

School & Community Collaboration

• Build and maintain partnerships with school districts, probation officers, social services, mental health providers, and community organizations.
• Participate in school meetings, multidisciplinary team meetings, and community coalitions.
• Advocate for youth and families to access appropriate educational and community resources.

Data & Compliance

• Monitor attendance records, case documentation, incident reports, and service delivery data.
• Prepare reports for leadership, funding sources, and community stakeholders.
• Ensure confidentiality and compliance with HIPAA, and agency policies.
• Completes other duties as assigned.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Requirements

Preferred Skills & Competencies

• Experience with restorative practices and positive youth development models.
• Understanding of educational systems, attendance policies, and juvenile justice systems.
• Ability to engage resistant or high-risk youth and families.
• Strong documentation and case management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Cultural competence and ability to work with diverse populations

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards.  All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

Join us and help make a positive impact on our community!

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet