The Medical Assistant (MA) is an unlicensed individual who performs basic administrative, clerical (front office) tasks and routine medical (back office) tasks and procedures under direct supervision of a licensed physician, designated advanced practice provider or Registered Nurse in a clinical setting. They assist the medical providers and may perform within the scope of practice of a medical assistant such as: support of clinic operations, rooming activities such as collect/record patient data including medical histories, patient questionnaires, medications, height, weight vital signs, pain, fall risk, and prepare patients for clinician evaluation. The MA may apply and remove dressings, administer medications (oral, intramuscular, subcutaneous, and inhaled), remove sutures, perform lab draws, participate/perform in-clinic procedures and other similar treatments and/or procedures within the MA scope of practice and organizational policy related to the specific service line.

EDUCATION / TRAINING / EXPERIENCE:

Minimum: 

• Must meet at least one of the following:

• Certification as a Certified Medical Assistant

•   Graduate from an accredited medical assistant program.

•   Completed a formal medical training program of the United States Armed Forces AND one year back-office patient care experience in a medical office.

•   Previous medical training such as an EMT, Nurse Assistant or Certified Nurse Assistant AND one year back-office patient care experience in a medical office.

•  Associate degree or higher in a clinical healthcare field and one-year back-office patient care experience in a medical office.

Desired:

• California certification as a Certified Medical Assistant

• Experience within a specific service line specialty to which applying.

• Medical office experience to include front and or back-office operations.

• Previous phlebotomy experience, if required by specialty service

LICENSES / CERTIFICATIONS:

Minimum: 

• Current CPR certification          

SKILLS / KNOWLEDGE / ABILITIES:

Must be skilled in both front and back-office clinic operations. Familiarity with tasks such as, but not limited to medication administration (administering oral, subcutaneous/intramuscular injections and inhaled medications, as applicable), performing blood draws, and supporting in clinic procedural services as required by specialty. Must be able to interact professionally and effectively communicate with physicians, staff, patients, and public. Must perform duties in a professional and respectful manner.  Must demonstrate basic medical / technical competence, a general knowledge of point of care laboratory equipment and capable of utilizing clerical and computer skills for a variety of medical office support functions.  Must show sensitivity for the patient and their family and maintain strict confidentiality. Must be able to follow instructions, work quickly and accurately in a fast-paced environment. Analytical and grammatical skills are necessary to communicate effectively verbally and in writing. Organizational and multi-tasking skills are essential. Must be able to fulfill the essential functions of the position and other clinic-based duties as required to support patient care within service, as applicable.