Chief Technology and Artificial Intelligence Officer

Overview

Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Inclusion, and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

Position Summary

The Chief Technology and Artificial Intelligence Officer (CTAIO) serves as the senior executive accountable for the organization's enterprise technology, digital platforms, data strategy, artificial intelligence enablement, infrastructure, architecture, and modernization agenda.

 

Reporting directly to the CEO and serving as a key member of the Executive Leadership Team, the CTAIO will establish a unified vision and operating model that aligns technology, data, AI, and digital capabilities with organizational strategy and business outcomes. This leader will drive enterprise transformation by modernizing core systems, advancing digital experiences, enabling AI adoption at scale, strengthening technology operations, and creating the data foundations necessary to accelerate innovation, productivity, growth, and organizational effectiveness.

 

The successful candidate will combine strategic leadership with operational excellence, bringing a demonstrated ability to lead complex modernization initiatives, translate emerging technologies into measurable business value, and drive sustainable change across a large, multifaceted organization.

Responsibilities

Enterprise Technology and Digital Leadership

• Develop and execute a comprehensive enterprise technology, digital, data, and AI strategy aligned withorganizational priorities and long-term growth objectives.
• Establish a coherent operating model that integrates enterprise applications, digital platforms, infrastructure,architecture, data, and technology operations.
• Serve as the primary executive accountable for technology investment decisions, technology performance,modernization initiatives, and digital transformation outcomes.
• Partner with business leaders to ensure technology and digital capabilities accelerate strategic objectives andoperational performance.

Enterprise AI Strategy and Enablement

• Lead the organization's enterprise AI agenda, moving beyond experimentation to scalable adoption andmeasurable business impact.
• Establish AI governance, operating principles, risk management frameworks, and responsible-use policies.
• Drive workforce enablement programs that increase AI fluency, adoption, and productivity across functions.
• Identify and implement AI-enabled process redesign opportunities that improve efficiency, effectiveness, andcustomer, member, and learner outcomes.
• Develop metrics and accountability mechanisms to measure the value and impact of AI investments.

Data, Analytics, and Information Strategy

• Establish and oversee enterprise data strategy, governance, quality, stewardship, and analytics capabilities.
• Create the data architecture and foundational capabilities necessary to support advanced analytics, machine learning, and AI initiatives.
• Promote data-driven decision making throughout the organization.
• Ensure data assets are managed as strategic enterprise resources that enhance performance, innovation, and insight generation.

Digital Platforms and Customer Experience

• Lead the modernization and optimization of customer-, member-, and learner-facing digital experiences.
• Oversee digital ecosystems including CRM platforms, ecommerce capabilities, learning technologies, web platforms, content systems, and other enterprise-facing solutions.
• Drive the integration of digital channels and technologies to improve engagement, accessibility, satisfaction, and business outcomes.
• Establish product-oriented approaches that continuously improve digital capabilities and user experiences.

Enterprise Architecture and Technology Modernization

• Lead enterprise-wide modernization efforts, including application rationalization, platform consolidation, cloud transformation, and technology lifecycle management.
• Reduce technical debt and improve architectural coherence across the enterprise.
• Establish technology standards, governance processes, and investment prioritization frameworks.
• Ensure technology portfolios are aligned to strategic priorities and deliver measurable returns.

Technology Operations and Infrastructure

• Provide executive leadership for enterprise infrastructure, cloud services, service management, reliability, and technology operations.
• Ensure resilient, scalable, secure, and efficient technology environments that meet present and future organizational needs.
• Drive operational excellence through performance management, automation, service improvement, and effective vendor partnerships.
• Establish clear accountability for operational performance, service quality, and technology delivery.

Cybersecurity Leadership Partnership

• Provide executive oversight and strategic leadership for cybersecurity in partnership with the Chief Information Security Officer.
• Maintain sufficient cybersecurity knowledge and fluency to support effective risk discussions, investment decisions, and enterprise resilience planning.
• Ensure appropriate governance structures that preserve the independence, authority, and escalation rights of the CISO.
• Partner with executive leadership and the Board to strengthen cybersecurity awareness, preparedness, and risk management capabilities.

Leadership, Governance, and Change Management

• Lead and develop a high-performing global or distributed technology organization focused on accountability, innovation, collaboration, and results.
• Build a modern talent strategy that attracts, develops, and retains technology, digital, data, and AI leaders.
• Establish disciplined portfolio management, investment governance, and vendor management practices.
• Serve as a trusted advisor to the CEO, executive leadership team, and Board of Directors on technology, AI, cyber risk, digital strategy, and innovation.
• Translate complex technical concepts into clear business, financial, and strategic recommendations.
• Lead enterprise-wide change initiatives, ensuring successful adoption, measurable outcomes, and sustainable organizational impact.

Behavioral Competencies

• Enterprise-wide perspective and systems thinking.

• Strong strategic, operational, and execution capabilities.

• Courageous and decisive leadership.

• High levels of accountability and ownership.

• Practical and results-oriented change leadership.

• Ability to influence across complex stakeholder environments.

• Commitment to innovation balanced with disciplined governance.

• Ability to build trust, alignment, and organizational momentum.

• Relentless focus on measurable business outcomes and value creation.

Management Responsibility

• Provide executive leadership for ISC2's enterprise technology, digital, data, artificial intelligence, infrastructure, architecture, service delivery, and related capabilities.
• Lead through and develop a high performing team of technology executives and functional leaders, establishing clear accountability, organizational priorities, performance expectations, succession plans, and resource allocation.
• Ensure that technology investments, departmental budgets, operating models, and workforce capabilities are aligned with ISC2's strategic objectives.
• Provide appropriate executive oversight of cybersecurity while preserving the independence, authority, and escalation responsibilities of ISC2's cybersecurity leadership.

Qualifications

• Proven executive leadership experience with enterprise-wide responsibility for technology, digital platforms, data, and transformation initiatives.
• Demonstrated success leading large-scale technology modernization efforts involving enterprise applications, infrastructure, architecture, and operating model redesign.
• Strong experience integrating enterprise systems, digital platforms, infrastructure, data, and technology operations within a unified business-focused framework.
• Practical track record leading enterprise AI adoption, including governance, workforce enablement, operating model changes, platform selection, and measurable productivity improvements.
• Significant experience establishing and executing enterprise data strategies, governance programs, analytics capabilities, and AI-ready data foundations.
• Experience modernizing customer-, member-, or learner-facing digital ecosystems, including CRM, ecommerce, web, learning, and engagement platforms.
• Demonstrated success reducing technology complexity, rationalizing application portfolios, improving enterprise architecture, and managing technical debt.
• Strong operational leadership across infrastructure, cloud services, reliability, service management, and technology delivery.
• Cybersecurity fluency sufficient to provide executive oversight and strategic leadership while maintaining appropriate independence and authority for cybersecurity leadership.
• Experience leading large. geographically dispersed, and multidisciplinary teams.
• Proven ability to build credibility with CEOs, executive leadership teams, and Boards of Directors.
• Execeptional communication skills, with the ability to translate technical issues into strategic, financial, operational, and organizational decisions.

Education and Work Experience

• Bachelor’s degree in technical concentration (e.g. Computer Science) or a business concentration augmented with technical training and experience is required.
• Any Information Technology of other Master's degree is strongly preferred.
• Cybersecurity certifications, particularly those offered by ISC2 are desireable.
• At least 15 years of professional experience leading, designing, and implementing an enterprise information technology strategy and program.

Physical and Mental Demands

• Ability to travel up to 30% of the time. May also include overnight and international travel.
• In-person meetings will be required.
• Work normal business hours and extended hours when necessary, to be flexibile with various time zones.
• Regular use of office equipment such as a computer/laptop and monitor computer screens.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.