Data & Consumption Architect-ServiceNow

Role: Data & Consumption Architect

Location: Poland (Remote)

Type: Permanent

Job Spec:

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Role Overview

We are seeking an experienced ServiceNow Data Product & Consumption Architecture Lead to define and govern enterprise-wide data consumption architecture, data product patterns, data contracts, and integration frameworks. The successful candidate will work closely with business stakeholders, enterprise architects, platform teams, and ServiceNow development teams to deliver scalable, secure, and reusable data solutions that support digital transformation initiatives.

This role combines expertise in ServiceNow, enterprise integration, data architecture, governance, and product-centric delivery models.

Key Responsibilities

ServiceNow Architecture & Strategy

• Lead the architecture and design of ServiceNow integrations and data consumption frameworks.
• Establish and maintain ServiceNow architectural standards and best practices.
• Define strategic roadmaps for ServiceNow data products and platform integrations.
• Provide technical leadership across ServiceNow modules and related enterprise applications.

Data Product & Consumption Architecture

• Own enterprise consumption architecture and data delivery patterns.
• Define and govern reusable data-product frameworks and design standards.
• Establish scalable approaches for data sharing, API consumption, and event-driven architectures.
• Design and implement data-product lifecycle management practices.

Data Contracts & Governance

• Define and maintain data contracts between producers and consumers.
• Ensure data quality, security, compliance, and governance requirements are embedded in solution designs.
• Work with stakeholders to define ownership, accountability, and data stewardship models.
• Support governance processes, architecture reviews, and design authorities.

System Integration Design

• Design end-to-end integrations between ServiceNow and enterprise systems.
• Ensure robust API, middleware, ETL, and event-based integration patterns.
• Collaborate with engineering teams to deliver secure and scalable integrations.
• Identify integration opportunities that improve operational efficiency and user experience.

Stakeholder Management

• Partner with business leaders to translate business requirements into architectural solutions.
• Facilitate workshops and architecture discussions with technical and non-technical stakeholders.
• Present architecture recommendations, risks, and solution options to leadership teams.
• Mentor developers, architects, and analysts on data-product and integration best practices.

Note: No Sponsorship Provided.