Chief of Staff

Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX  is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 7,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

We’re looking for a Chief of Staff to be a force multiplier for our COO.  You’ll sit at the center of a fast-growing operating business, where new districts, yards, and markets launch while existing ones are still being built out. Your job is to help the COO see around corners: run the operating rhythm, drive the company’s highest-priority cross-functional initiatives, and turn messy operational data into decisions.

You’ll work across Operations, Finance, Sales, HR, Legal, Safety, and Technology, and you’ll have regular exposure across the executive team and Board. You’ll take on the problems that don’t have an owner yet, build the structure around them, and hand them off once they run on their own.

This is a fast-paced environment where the scope changes week to week. If you need a clearly defined lane this one isn’t for you. But if you want to be close to the decisions, enjoy getting into the details of an operating business, and like building things from scratch, keep reading.

This is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be onsite 3 days per week (Monday, Tuesday, and Thursday). We will only consider candidates already located in the Bay Area.