Field Operations Supervisor

Ambassador Worldwide Protection Agency, Inc. is currently seeking experienced and qualified individuals to join our team as a Field Operations Supervisor in Memphis, TN metropolitan area.  Under general supervision, the Field Operations Supervisor directs and leads subordinates in enforcing AWPA policies and procedures, state and federal laws and local ordinances.
Responsibilities include:

• Interprets and supplies company policy in a wide variety of situations 
• Interprets policies and procedures to apply to private property activities and situations, which may arise 

• Supervises, evaluates, trains and provides guidance to subordinate personnel 
• Outlines and recommends commendation and disciplinary action  

• Assists in development and implementation of policies and procedures 

• Exhibits good relations with clients by supporting and getting involved in community-oriented policing programs and activities and maintains those good relations by providing quality service 

• Acts as a liaison between upper management and subordinates  

• Assist with internal complaint investigations 

• Investigate crimes and perform direct apprehension activities of crime involved on private property, including preparing affidavits of complaints, arrest tickets, incident reports, crash reports, etc.  

• Interviews and interrogates victims / witnesses / suspects to develop structured case notes

• Interprets and implements laws on search and seizure 

• Writes complete, concise, and coherent reports for a variety of purposes and evaluates reports for continued investigation  

• Supervises the activities of law enforcement officers and related personnel during an assigned shift 

• Aids and assists personnel, gear, equipment, and facilities. 

• Evaluates work and performance of subordinates  

• Assures that conduct and performance of subordinates is within guidelines established by departmental rules, regulations and procedures, including uniform and equipment presentation. 

• Covers armed/unarmed posts as needed when personnel are absent or in emergency situations

• Must be a citizen of the United States or a resident alien and eligible to work in the United States. 

• Must have possession of an active State of Tennessee Armed Security License (Guard Card). No Exceptions. 

• Must have own weapon & holster. 

• Proficiency in firearms knowledge and the ability to successfully qualify on additional weapons, if needed. 

• Must have a valid Driver License with a clean driving record 
• Must have clean criminal history

• Minimum of 3 years of verifiable experience working as a security supervisor or law enforcement. 

• Good moral character with no convictions for DUI, Domestic Violence, Drug or Narcotics charges, Theft or other dishonest acts. 

• Good reasoning skills

• Strong observation skills and attention to detail. 

• Must not have been dishonorably discharged from U.S. military service. 

• Excellent verbal, written, and communication skills. 

• Attention to detail and strong teamwork skills. 

• Capacity to work well under pressure. 

• Basic computer skills for operating security equipment. 
• Ability to meet physical demands as stated below:
  • Applicant shall be in good physical condition and have appropriate endurance, be able to protect themselves and others, be able to effectively use firearms and other equipment, be able to function in all applicable environments and climates and be able to withstand sudden emotional stress and physical exertion. 
  • Applicant may be required to run, jump, climb, or crawl.  Medical approval may be requested or required before applicant can be considered.

Ambassador Worldwide Protection Agency complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). Ambassador Worldwide Protection Agency does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).