Associate Account Manager, Adult Nutrition & Pharma Vietnam

Job title – Associate Account Manager, Adult Nutrition & Pharma Vietnam

Location – Ho Chi Minh, Vietnam

The Associate Account Manager will ensure the management and growth of the Health, Nutrition and Care (HNC) business in Adult Nutrition & Pharma (ANP). The incumbent will be responsible for ensuring customer satisfaction and contribute to the growth and retention of our customer accounts. The position will manage ANP business in Vietnam in partnership with stakeholders across Asia. The position reports to the Head of Sales ROA (Rest of Asia).

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Responsible for accounts (including distributor) of ANP by establishing and maintaining strong customer (especially end customers) relationships.
• Experience working with distributors or channel partners, with the confidence to influence, constructively challenge and follow through on commercial actions.
• Identify new business opportunities and collaborate with internal teams to commercialize these opportunities.
• Develop and maintain key account plans on annual basis.
• Use the CRM system to capture customer projects, visit reports and correspondence.
• Support the project management of new projects and opportunities for key strategic customer accounts.

We offer

• A dynamic work environment with many challenges that give you the possibility to work autonomously and with a team in finding the right solutions.
• An inclusive and multicultural team with respect for everyone.
• Recognition and celebration of your efforts and accomplishments.
• Customer-first approach, working with world-renowned brands to turn ideas into impactful solutions.
• Dedication to creating better futures for customers, communities, people, and the planet.
• Responsibility and accountability in living company values and driving sustainable solutions.

You bring

• Bachelor’s Degree in Business, Pharma, Food Technology or related areas.
• Sales / Account Management or regulatory experience in pharma/nutraceutical industry of 3 - 5 years with proven track record of success and willingness to learn.
• Strong commercial acumen, analytical and conceptual skills.
• Sound interpersonal, written and verbal communication abilities.
• Demonstrates problem-solving skills, ability to work and navigate successfully within matrix organization.
• Experience with Microsoft Office and Teams, SAP and CRM experience preferred not essential.

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

Our application process

Information about the recruitment process and next steps will be shared during the application journey.

Please note that the new organizational leader is currently listed as the hiring manager, while details of the direct reporting manager will be confirmed and shared at a later stage.

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.