Spa Attendant

Mandarin Oriental Punta Negra, Mallorca is looking for a Spa Attendant to join our Spa & Wellness team. 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.  

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 

Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings. 

About the job 

Based at the Mandarin Oriental Punta Negra, Mallorca, the Spa Attendant, will be responsible for enlightening the guests on various body treatments, massage techniques, and spa services and for customising the massage treatments as per the guest’s requirements. 

As Spa Attendant, you will be responsible for the following duties: 

• Keeping all spa areas impeccably clean and beautifully presented, including treatment rooms, relaxation lounges, changing rooms, wet areas, the fitness area, and reception. 

• Ensuring high-traffic areas remain pristine, refreshing towels and amenities discreetly and promptly. 

• Restocking and sanitising changing rooms and wet areas so guests always find fresh robes, slippers, and essentials. 

• Monitoring the condition of spa facilities and reporting any maintenance or safety issues right away. 

• Supporting deeper cleaning routines and seasonal maintenance to preserve the spa’s long-term quality. 

• Maintaining a serene and respectful atmosphere, safeguarding guest privacy at all times. 

• Following hygiene, safety, and sanitation standards with care and consistency. 

• Assisting the spa team by preparing treatment spaces, replenishing supplies, and welcoming guests with warm, attentive service. 

As Spa Attendant, we expect from you:  

Experience and education 

• Previous experience in a spa, wellness, housekeeping, or luxury hospitality environment is desirable. 

• A strong service mindset, with the ability to anticipate guest needs and maintain exceptional standards of cleanliness and presentation. 

Technical Skills 

• Fluency in English; Spanish or other languages would be an advantage. 

• Excellent attention to detail and a consistent focus on hygiene, cleanliness, and guest comfort. 

• Ability to work flexible hours, including evenings, weekends, and public holidays. 

• A warm, discreet, and professional approach when interacting with guests and colleagues. 

• Good organisation skills, with the ability to manage tasks efficiently in a calm and busy spa environment. 

• A genuine interest in wellness and in creating a serene, welcoming atmosphere for every guest. 

Our commitment to you  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.  

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. 

• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. 

We’re Fans. Are you?