Japan Informatics Director

Overview

As Waters accelerates its cloud transformation and strengthens its industry leading informatics portfolio, A dedicated Informatics business leader is needed to drive execution, revenue growth, and customer engagement in Japan. This leader will be responsible for growing Waters’ informatics business and organization in Japan by deeply understanding local customer needs and driving the adoption of our cloud-based solutions.

Responsibilities

Lead Japan Informatics Execution

• Direct accountability for Japan revenue targets and pipeline growth.
• Establish and execute processes to optimize lead generation, deal closure, and expansion of
• Report to General Manager of Waters Japan directly

 

Build and Oversee a High-Performing Informatics Organization

• Lead and develop the Japan informatics team, ensuring alignment with global strategy and Waters' broader commercial objectives.
• Collaborate and integrate the efforts of relevant teams and activities:
• Marketing:
  • Draft and implement effective marketing activities such as digital marketing, events and sales campaigns.
  • Align local marketing efforts with sales initiatives to accelerate pipeline development.
• Sales: 
  • Develop effective product messaging and price strategy
  • Design and deliver necessary training to sales reps.
  • Provide technical pre-sales support and drive customer engagement.
  • Drive and advance priority opportunities
  • Support negotiations and help close strategic deals
• Sales Management: 
  • Establish accurate forecasting methodologies to drive predictability and growth.
• Contracting: 
  • Develop streamlined SaaS contracting and pricing approval processes.
• Professional Services: 
  • Ensure successful implementation and integration of informatics solutions, driving customer satisfaction and long-term success.

Drive Enablement & Cloud Adoption

• Implement best-in-class enablement programs to equip teams with knowledge, tools, and training on cloud-based informatics solutions.
• Develop strategic initiatives to accelerate the adoption of Waters’ cloud and SaaS offerings.

Strategic Customer Engagement & Partnerships

• Establish and maintain relationships with key customers, ensuring a deep understanding of their informatics needs and compliance requirements.
• Partner with strategic accounts, industry groups, and ecosystem partners (LIMS, ELN, automation vendors) to drive market penetration.

Qualifications

Qualifications

• 7+ years of experience in software or informatics leadership in Japan
• Strong understanding of laboratory informatics, including LIMS and Chromatography Data Systems (CDS).
• Proven track record of developing teams and driving revenue growth of software products and service (a cloud-based or SaaS environment is preferable).
• Experience managing customer success, inside sales, sales engineering, and professional services.
• Expertise in SaaS contracting, forecasting, and operations.
• Strong leadership and cross-functional collaboration skills.
• Language: Japanese - Native or fluent, English – Business level