Associate Manager- Total Rewards

Overview

The Total Rewards Assoc Analyst supports the accurate and timely delivery of Total Rewards processes for assigned region(s) and/or operating unit(s) within PepsiCo. Working within established policies, frameworks, and service standards, the role executes core compensation activities such as salary offer recommendations, job evaluation, salary planning, focal point reviews, and annual bonus cycles. The role partners with HR and Total Rewards stakeholders, resolves routine operational issues, maintains high-quality data and documentation, and contributes to process improvement and emerging rewards capabilities.

Responsibilities

Rewards Operations Delivery

• Execute assigned Total Rewards processes across supported geographies, including job evaluation coordination, salary planning, offer recommendations, and annual bonus and focal point cycles.
• Complete standard analyses, system updates, validations, and documentation in line with established procedures and timelines.
• Manage routine queries and operational issues, escalating complex or policy-sensitive matters with clear facts and supporting analysis.

Stakeholder Support

• Partner with HR Business Partners, Total Rewards colleagues, and other stakeholders to gather inputs, explain standard processes, and support timely delivery.
• Prepare accurate, data-based inputs and recommendations within approved compensation frameworks, considering internal equity, market data, and policy requirements.
• Communicate progress, risks, dependencies, and outcomes clearly and professionally.

Data, Controls & Reporting

• Maintain accurate employee and compensation data, trackers, case records, and process documentation.
• Perform data checks and reconciliations, identify discrepancies, and follow through on corrections.
• Prepare recurring reports and basic analysis to support process governance and stakeholder decisions.

Process Ownership & Service Delivery

• Serve as the primary fulfiller for assigned activities and manage work queues in line with agreed priorities.
• Apply standard operating procedures consistently, seek guidance when required, and ensure complete and timely handoffs.

Process & Service Excellence

• Monitor assigned work against Service Level Agreements (SLAs), quality standards, and performance measures.
• Prioritize tasks effectively, follow up on dependencies, and raise delivery risks in a timely manner.
• Contribute to a consistent and responsive service experience for employees and stakeholders.

Compliance & Risk Management

• Follow approved policies, controls, data privacy requirements, and standard operating procedures.
• Identify and flag process gaps, data issues, or potential deviations, and support remediation under the guidance of process owners.
• Provide policy and program administration support to HR Business Partners and Total Rewards stakeholders.

Continuous Improvement

• Identify recurring issues and opportunities to simplify work, improve quality, or enhance the stakeholder experience.
• Support process improvement, standardization, automation, and digitization initiatives by documenting requirements, testing solutions, and sharing feedback.
• Maintain process knowledge and contribute to standard operating procedures, knowledge materials, and cross-training.

 

Qualifications

• Bachelor’s degree in Human Resources, Business, Finance, or a related field; a postgraduate qualification is an advantage.
• 4–8 years of relevant experience in Compensation & Benefits, Total Rewards, or a data-driven process delivery environment is preferred.
• Strong analytical and numerical skills, attention to detail, and proficiency in Microsoft Excel.
• Ability to interpret policies, work with confidential information, and follow defined controls and procedures.
• Clear written and verbal communication skills, with the ability to collaborate across teams and geographies.
• Ability to manage multiple priorities, meet deadlines, and work effectively in a structured, service-oriented environment.