Responsibilities:
● Leads leasing team to effectively manage activities related to apartment rentals including marketing, leasing, reputation management, and maintaining good customer relations with current residents, prospective residents, and the brokerage community
● Continue to meet with prospective residents, identify their needs, show homes and property amenities, quote established rents and concessions, and strong follow-up
● Execute the tasks necessary to accomplish leasing goals, monitor occupancy of the property, and strategize to meet budgeted goals
● Oversee negotiations and review/approve offers (escalated to Leasing Director as needed)
● Applications: Oversee lease packages and ensure all team members submit for verification in proper form to the verification team
● CRM: Diligently track prospect information to ensure data is complete and accurate.
●. Ensure the team is responding promptly and proactively pursuing leads.
●. Ensure that all marketing reports are properly reporting traffic, agent deals, etc
● Listings: Review, approve, and oversee listings to ensure they are all optimized, accurate, and appropriately rotated
● Monitor competitive market landscape and collect detailed market comparables as directed
● Manage availability sheets and ensure accuracy, including biweekly audits in Yardi to ensure all vacancies are reported
● Ensure the team is updating the turnover report as needed and apartments are shown in good condition. Report issues accordingly
● Work with property management teams to track and maintain renovation reports
● Approve accurate broker commission documentation, before the team submits it to AP
● Interview, onboard, train, and coach new staff and ensure all policies and procedures are followed
● Compile and present monthly reports to senior leadership and discuss market information and trends with the Leasing Director
● Inspect weekly reports and ensure all appropriate data is entered
● Schedule appointments and follow up with all clients
● Assist clients in the application and lease signing process
● Assist with coordinating client move-ins after lease signing
● Post Ads as needed
Qualifications:
● At least 5 years of experience in a similar role
● NYS Real Estate License required
● Bachelor’s degree or higher
● Excellent verbal and written communication skills and excellent interpersonal skills
● Amiable demeanor with a focus on exceptional service and effective communication
● Experience with property management and leasing software preferred
● Ability to learn new systems in a changing environment
● Proficient in Microsoft Excel and Word
● Ability to work independently and in a team environment
● Administrative skills with attention to detail
Job Type: Full-time, 5 days a week with at least 1 weekend day
Salary: $60,000 - 65,000 BASE SALARY + commissions = On Target Earnings $130,000-$150,000
Excellent Health Benefits, PTO, 401K with company match