Laundry Attendant - MMC

Department: Rooms Division

Employment Type: Fixed Term Contract

Location: Philippines - MMC

Reporting To: Laundry Master

Description

Key Responsibilities

• Assists the Laundry Master in delighting and serving our guests by providing consistently excellent laundry service while maintaining cost efficiency. 
• Always provides valet processing and service to the required company standard. 
• Promptly processes linens as directed to ensure the product is finished properly and consistently and is ready for collection by operating departments on time. 
• Willingly and properly performs embarkation duties as required. Willingly and properly collects, stows, loads, and distributes guest baggage as directed. 
• Always maintains working area to the required standard of housekeeping, sanitation, and maintenance.
• Always provides a positive first impression of designated Laundry areas. 
• Always remains engaged through completion of service. 
• Always responds promptly to resolve concerns, escalating to the Laundry Master as appropriate.
• Avoids waste by always using consumable items as directed. Promptly communicates maintenance needs to the Laundry Master.
• Performs all General Emergency Organization duties as directed in the Emergency Response Organization. 
• Always performs all duties in accordance with applicable Hotel policies and procedures, Fleet Regulations, and other internal, external, and governmental regulations as directed. 
• Always operates Laundry machinery in accordance with manufacturer specifications and as directed by the Laundry Master. 
• Always follows timekeeping rules and creates accurate MLC Hours of Rest records. 
• Always complies with Public Health requirements for the Laundry area.
• Demonstrates commitment to the Company’s values, beliefs, goals, and initiatives. 
• Acts as a Company representative and always portrays a positive image of Princess Cruises to all guests, officers, and crew. 
• Always maintains professional, effective, and motivated working relationships across all functions, taking into account differences in cultures, backgrounds, and personalities. 

Skills, Knowledge & Expertise

• Must attend USPH and Sanitation courses and understand environmental rules.
• Must have complete command of the English Language. 
• Requires a comprehensive knowledge of all equipment and chemicals used within the Laundry department.
• Proven history of strong organizational and follow-thru skills.

Additional Information