Field Service Mechanic

Date Posted:

2026-06-23

Country:

Indonesia

Location:

PT Citas Otis Elevator, Cibis 9 Business Park, Jalan TB Simatupang no 2 Cilandak Timur Jakarta Selatan, Indonesia

Responsible on callback activities of Otis products based on Otis callback procedures in order to reach customer's satisfaction.

Bertanggung jawab atas aktivitas call back produk-produk Otis berdasarkan prosedur call back Otis untuk mencapai kepuasan pelanggan.

Duties and Responsibilities : Tugas dan Tanggung jawab:

To do callback activities of Otis products based on Otis Callback procedures.

Melakukan aktivitas call back produk-produk Otis berdasarkan prosedur call back Otis.

To replace Otis spareparts. Mengganti sparepart Otis.

To answer callback on office hour and overtime.

Menjawab call back pada saat jam kerja dan lembur.

To fill in report in detail on callback report book after doing callback of Otis products. Mengisi laporan call back secara detail setelah melakukan call back produk-produk Otis.

To fill in time ticket, service report, overtime report and other administration report correctly and punctually.

Mengisi time ticket, laporan service , laporan lembur dan laporan administrasi lainnya secara benar dan tepat pada waktunya.

To provide up to date inputs or reports to superior regarding important problems under his responsibility.

Memberikan input dan laporan terbaru kepada atasan tentang persoalan-persoalan penting yang berada di bawah tanggung jawabnya.

To make spareparts requisition with superior approval and if necessary he has to give back the damaged pan to his superior.

Membuat permintaan sparepart dengan persetujuan dari atasan dan jika diperlukan harus mengembalikan kembali sparepart yang sudah rusak kepada atasan.

To represent and to keep good image of PT. Citas Otis Elevator in relation with customer or go vernment.

Mewakili dan tetap memberikan citra yang baik dari PT Citas Otis Elevator dalam berhubungan dengan pelanggan atau pemerintah.

To use safety equpment provided by company and to follow the safety procedures in the job.

Menggunakan peralatan safety yang disediakan oleh perusahaan dan mengikuti prosedur safety di tempat kerja.

To keep and take good care working support equipment provided by company Menyimpan dan memelihara dengan baik semua alat-alat bantu pekerjaan yang diberikan oleh perusahaan.

To do minor adjustment of Otis products based on Otis adjustment procedure. Melakukan penyesuaian kecil terhadap produk-produk Otis berdasarkan prosedur penyesuaian Otis.

To participate in the training program that instructed by the company.

Berpartisipasi dalam program pelatihan seperti yang diinstruksikan oleh perusahaan.

To participate in company's program that instructed by the superior.

Berpartisipasi dalam program-program yang diselenggarakan oleh perusahaan seperti yang diinstuksikan oleh atasan.

To do QVSafety's works which is instructed by superior.

Melakukan Ql/pekerjaan-pekerjaan safety seperti yang diinstruksikan oleh atasan.

Adapt to workload requirements and be ready to work beyond official working hours as may be required seasonally

Menyesuaikan diri terhadap banyaknya pekerjaan dan siap untuk bekerja di luar jam kerja bila sewaktu-waktu diperlukan.

Operate within the code ofethics established by the company which is also the Three Absolute Otis. Promptly report any doubtful situation to ECO/ B.P. O.

Melakukan pekerjaan sesuai dengan kode etik perusahaan yang juga merupakan Three Absolute Otis. Segera melapor kepada ECO / B.P.O. perusahaan bila ada hal - hal / situasi yang meragukan.

Strictly and fully comply to all company policies and procedures.

Dengan sepenuhnya mematuhi semua kebijaksanaan dan prosedur perusahaan.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

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