Commercial Loan Servicing Associate

About this role:

Wells Fargo is seeking a Commercial Loan Servicing Associate

In this role, you will:

• Provide support for servicing activities for commercial products, commercial real estate, and problem loans

• Coordinate resolution of open issues with customers; and interact with internal and external customers

• Provide customer service, loan and regulatory diligence, and ongoing portfolio maintenance, related to low to medium tasks and deliverables

• Evaluate and upload data into the systems of record

• Serve as an escalation point in the resolution of client issues

• Receive direction from supervisor and exercise judgment within defined parameters which developing understanding of function, policies, procedures, and compliance requirements

• Provide guidance and training to peers

• Ensure compliance with all bank policies, procedures, and regulatory requirements

• Provide information to managers, functional colleagues, and stakeholders, including internal or external customers if applicable

Required Qualifications:

• 6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

​​Desired Qualifications

• Commercial Loan Servicing and/or Loan Operations experience, or equivalent demonstrated through work experience, training, military experience, or education.

• Hands‑on experience with Loan IQ, LUCAS, STUCKEY, or equivalent commercial lending platforms.

• Working understanding of Asset Based Lending products, Agency and Participation loan servicing concepts, collateral structures, and servicing workflows.

• Strong attention to detail with a demonstrated ability to ensure accurate and timely processing across multiple deal structures.

• Good verbal, written, and interpersonal communication skills.

• Working knowledge of loan documentation and ability to interpret key elements of Legal Credit Agreements, including agency and participation provisions.

• Ability to prioritize work, meet deadlines, and perform effectively in a fast‑paced, deadline‑driven environment.

• Strong analytical, problem‑solving, and issue‑resolution skills.

• Ability to work independently while contributing effectively within a team environment.

• Demonstrated commitment to delivering high‑quality customer service and strong stakeholder support.

Posting End Date: 

21 Jul 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.