Operations Learning Specialist, CAR-T

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Quality Training

Job Category:

Professional

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for an Operations Learning Specialist, CAR-T to join our team in Raritan, NJ.

Summary:

The Learning Excellence team delivers robust learning and development programs that strengthen operational training, workforce capability, and effective use of the J&J Learn ecosystem across the CAR-T manufacturing site. The Operations Learning Specialist, CAR-T will play a critical role in designing, facilitating, and continuously improving learning experiences that enhance technical capability, operational readiness, and employee development. This position offers a unique opportunity to influence workforce performance, support patient-focused manufacturing operations, and contribute to a culture of continuous learning and operational excellence in a highly regulated CAR-T manufacturing environment.

Key responsibilities:

• Design, develop, and lead blended learning programs including: workshops, instructor-led training, webinars, and hands-on learning activities using adult learning theory and input from SMEs and business partners.

• Facilitate in-person and virtual learning experiences that build technical skills, strengthen competency, support compliance topics, and promote effective application of learning in a CAR-T manufacturing environment.

• Partner with business leaders, internal customers, site stakeholders, Operations Training, Quality Training, Operations Training, Global Pharma Training, and MedTech to identify training needs, align program objectives to business goals/metrics, and support CAR-T personnel development.

• Support implementation of the learning strategy by conducting needs analyses, map competencies, developing training topics based on survey insights and site metrics.

• Support workforce development initiatives by partnering with internal and external stakeholders to strengthen talent pipelines, build future-ready capabilities, and align skills-based learning pathways to CAR-T operational needs and site workforce strategy.

• Support continuous improvement of the Operations Training model, including content structure, skills matrices, process flows, and learning program outcomes.

• Monitor and analyze post-training evaluations, surveys, key performance indicators, learning outcomes, performance impact, and training-related metrics to assess effectiveness, communicate insights, and recommend enhancements.

• Develop and deploy marketing, communication, and engagement strategies to increase awareness, participation, and learner engagement, through post-training follow-ups, coaching opportunities, and certification pathways.

Qualifications

Education:

• A minimum of a Bachelor's degree in Science, Education, Organizational Development, Learning & Development, Business, or a related field is required.  ​

Experience and skills:

Required:

• Minimum of 4 years of relevant experience in Training, Manufacturing, Quality, Learning & Development, or a related field.

• Experience working within a cGxP-regulated environment.

• Strong written, verbal, and interpersonal communication skills.

• Demonstrated presentation and facilitation experience with both in-person and virtual learning programs.

• Experience translating business needs, process requirements, and competency gaps into effective learning solutions.

• Strong analytical, problem-solving, and continuous improvement skills.

• Ability to analyze training data, evaluate learning effectiveness, and communicate actionable insights to stakeholders.

Preferred:

• Experience supporting CAR-T, cell therapy, biologics, pharmaceutical manufacturing, or other advanced therapy environments.

• Knowledge of adult learning principles and learning program development.

• Experience with competency mapping, workforce development programs, and skills-based learning strategies.

• Knowledge of learning effectiveness evaluation methodologies and learning analytics.

• Experience performing internal and external benchmarking and implementing training best practices.

• Familiarity with learning management systems and digital learning technologies.

• Experience collaborating with cross-functional stakeholders to support organizational development initiatives.

Other:

• Proficiency in English (written and verbal) is required.

• May require up to 10% domestic travel.

• This role requires flexibility and ability to cover other shifts as needed.

#li-hybrid

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

 

 

Preferred Skills:

Analytical Reasoning, Business Behavior, Business Savvy, Compliance Management, Continuous Improvement, Continuous Quality Improvement (CQI), Data Reporting, Goal Attainment, Healthcare Facilities Management, Problem Solving, Process Optimization, Project Management, Quality Assurance (QA), Quality Control (QC), Quality Standards, Training Administration, Training Delivery Methods, Training Needs Analysis (TNA), Training People

 

 

The anticipated base pay range for this position is :

$79,000.00 - $127,650.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits