Premium Product Manager

Job Summary:

About Venue Nation:

Venue Nation Australia is a dedicated division within Live Nation Australasia, established to provide strategic leadership, drive innovation, and foster growth across the venue portfolio. The department focuses on delivering effective and efficient management of LNA’s diverse venues, ensuring they remain competitive and relevant in the dynamic live entertainment market.

About the role:

Are you a commercially sharp and relationship driven product manager looking for an exciting opportunity in Melbourne? Live Nation is searching for a Premium Product Manager to join the Venue Nation team on a 9-month contract, taking ownership of our Premium product portfolio across venues in Australia and New Zealand. 

You'll manage everything from reporting and strategy implementation to marketing and membership programs, working closely with Venue Managers and leadership to keep our Premium experiences performing at their best. It's a hands-on role that blends strategic thinking with genuine on the ground involvement, spending time in venues, understanding what's working and shaping what's next for 2027 and beyond.

If you think you have what it takes, apply now with your resume and a cover letter outlining why you're the perfect fit for this role.

What you’ll be doing: 

Strategy implementation: Lead the rollout of the 2027 Premium strategy, including membership strategy across venues using Archtics.

Membership management: Oversee the Archtics platform and manage membership programs across relevant venues.

Stakeholder relationships: Build strong ongoing relationships with Venue Managers and leadership, running regular 1:1s and supporting new and existing product rollouts.

Reporting and analysis: Compile monthly, quarterly and annual reports, presenting metrics and progress across Venue Nation leadership, LNA ELT and US reporting meetings.

On the ground presence: Spend time in venues, reviewing Premium spaces and implementation to drive continuous improvement.

Marketing and content: Maintain the Premium website and channels, brief marketing agencies and venue teams, and develop a Premium content strategy in consultation with National Marketing Manager - Venues.

Budget management: Manage budgets for new product launches and ongoing cost control, thinking commercially to maximise the Premium program's revenue.

Cross venue collaboration: Connect regularly with the NZ Premium team, Ticketmaster and Moshtix to uncover new ancillary opportunities.

What you’ll bring:

• Communication skills: Confident articulating ideas clearly and effectively with a wide range of stakeholders, verbally and in writing.
• Problem solving: A proactive approach to resolving issues quickly, before they become bigger problems.
• Commercial mindset: Comfortable working in a revenue generating role, with a strategic eye on getting the most out of the Premium program.
• Data driven approach: Skilled in using insights and data to inform decisions and identify opportunities.
• Fast paced experience: A track record of thriving in high pressure, dynamic environments.
• Tech proficiency: Confident using Microsoft Office, Canva and platforms like Archtics.
• Adaptability: A flexible, can-do attitude and eagerness to learn.

The Benefits:

• A vibrant, music-focused workplace fostering creativity and collaboration.
• Opportunities for professional development and career advancement.
• A flexible approach to when and where you work, designed to support balance in all aspects of life.
• Access to concerts, events, and other entertainment perks.
• A diverse, equitable workplace where every voice matters.
• Comprehensive benefits, from volunteer days to wellness programs and mental health support.

Equal Opportunities: 

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

#LNAPAC #LI-TO1

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.