Project Senior Manager

Role Overview

This role supports the execution of regional business strategies and operational priorities by developing dashboards, scorecards, and operational reports that strengthen visibility and decision‑making. You will analyze financial, labor, operational, and customer‑experience data to identify trends and opportunities, while leading special projects and coordinating cross‑functional initiatives. The position prepares executive presentations, business reviews, and client‑facing materials, and ensures compliance with Sodexo policies, food safety standards, and regulatory requirements. You will support account startups, mobilizations, and transitions, partnering closely with Finance, HR, IT, Culinary, and Marketing teams. The role also tracks KPIs, recommends continuous improvement actions, and contributes to employee engagement, leadership development, and organizational communications.

At Sodexo, operational excellence is built through partnership, clarity, and disciplined execution. The Operations Support Manager serves as a strategic business partner to the Regional Vice President (RVP) and Vice President of Operations (VPO) team, providing operational leadership, analytics, project management, and administrative support across a large, fast‑moving account portfolio. This role strengthens client satisfaction, financial performance, and the successful execution of regional priorities and strategic initiatives.

What You'll Do

• Drive regional priorities — Execute business strategies and operational plans across a large, fast‑moving portfolio.

• Build performance visibility — Develop dashboards, scorecards, and reporting tools that strengthen decision‑making.

• Analyze key metrics — Interpret financial, labor, operational, and customer‑experience data to identify trends and opportunities.

• Lead cross‑functional projects — Coordinate special initiatives, ensuring milestones, deliverables, and timelines are met.

• Create executive materials — Prepare presentations, business reviews, and client‑facing documents that support leadership communication.

• Ensure compliance

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Operational expertise — 5+ years of experience in operations, hospitality, food service, or business management.

• Analytical strength — Ability to interpret data, identify trends, and support informed decision‑making.

• Project leadership — Proven experience managing projects, timelines, and cross‑functional deliverables.

• Technical proficiency — Advanced skills in Microsoft Excel, PowerPoint, and Google Suite.

• Multi‑site capability — Experience supporting or managing operations across multiple locations.

• Strong communication — Ability to partner with Finance, HR, IT, Culinary, and Marketing teams while supporting engagement and leadership development.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience - 5 yearsMinimum Functional Experience - 3 years