Client Care Representative I

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

•    This position is responsible for responding to all client requests and inquiries received through e-mail, postal mail, Client Feedback Forms and other written correspondences.

Preferred skills (heading) / Compétences particulières (titre)

• Knowledgeable on life insurance (SLOCPI/SLGFI), VUL (SLOCPI/SLGFI), pre-need and mutual funds
• Basic knowledge on regulations related to confidentiality, security controls and disclosures on client information
• Basic knowledge on the following systems: Ingenium, Salesforce, PRISM and MF Taps is preferred
• Must be highly client-oriented; and effective team player with high stress tolerance
• Can communicate confidently
• Excellent attendance record

Job Category:

Call Centre

Posting End Date:

23/07/2026