Import Coordinator

Application Deadline: 30 November 2026

Department: Import

Employment Type: Permanent

Location: Klang

Reporting To: Mei Ling Tan

Description

What You'll Do...

• Attending to local and overseas customer’s inquiries pertaining to rates ·
• Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival ·
• Responsible for bookings preparation and tele- marketing for local customer cargoes. ·
• Booking arrangement and follow up container status with carriers of containers. ·
• Dealing with warehouse over container status (change of vessels/departure date etc). ·
• Preparation of railing instructions and liaising with warehouse/truckers ·
• Follow up with shippers of any discrepancy in packages.
• Ensure all necessary shipping documents are in place within the given time frame ·
• Coordinate internally with sales and documentation team

What You'll Need...

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Logistic/Transportation or equivalent.
• Required language(s): English, Malay, Mandarin (Candidates who are fluent in Mandarin are preferred because the role requires candidates to interact with Mandarin-speaking clients)
• At least 1 Year(s) of working experience in the related field is required for this position.
• Preferably experience specialized in freight forwarding NVOCC industry

What You'll Get...

• EPF, Socso
• Career growth and development opportunities
• Medical insurance
• Yearly performance-based incentive bonus
• Annual dinner, company trip, team-building activities, and festive celebrations
• Parking claim, dental allowance, and annual health check