Planning Coordinator II

At Greenbrier, we do the hard work that matters. The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and services.

 

Greenbrier’s heritage of hard work and industrial innovation is celebrated at every level of our organization. We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us.

 

Greenbrier’s success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. Our Inclusion, Diversity, Engagement, Access and Leadership (IDEAL) commitment is rooted in these values, which lead to a culture where employees are engaged and feel good about coming to work every day.

Summary

The Planning Coordinator works with the Sales & Commercial groups, Operations, external vendors and customers to execute sales orders and ensure efficient delivery by handling requests for quotes, collections of sales orders, planning and scheduling of sales order execution and coordinating logistics and resources.

 

Duties and Responsibilities

To perform this job successfully an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices.

• Interacts with existing and potential customers to facilitate quote requests and sales orders
• Supports internal stakeholders, including commercial, repair and GMO teams on project planning
• Confirms and processes incoming sales orders from commercial group and customer portals
• Communicates delivery windows with shops and external customers and/or locations
• Implements orders into production schedule based on requested delivery, including scheduling trucks and railcars with local shops as needed
• Provides support on order delays, including recovery or alternate options, and adjust deliveries as required.
• Maintains and processes accurate core transactions and reports to customers on core inventory levels
• Generates reports for management and production use and support in physical inventory counts
• Works with billing groups as needed to ensure timely collection of sales orders
• Provides support for CID requests or other customer inquiries

Qualifications

The following generally describes requirements to successfully perform the assigned duties.

 

Minimum Qualifications

• Ability to work both alone and in a team environment
• Ability to document records accurately under tight timeframes
• Ability to solve problems and report information in a timely manner
• Proficient in computer applications including Microsoft Word, Excel, Dynamics and Outlook

Preferred Qualifications

• High School Diploma or equivalent
• Two years + experience within Customer Service and material tracking in a manufacturing environment

Work Environment and Physical Requirements

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The physical environment requires the employee to work in hot and cold environments, in and out of the weather, work safely around heavy equipment and on top of and under railcars, as well as around railroad tracks.  Employees are required to use personal protective equipment such as steel toe boots, hard hat, hearing protection, safety glasses, welding and grinding shields, etc. or as environmental conditions dictate.

 

Physical Activities and Requirements 

Frequency Key

Not Applicable: Activity is not applicable to this occupation

Occasionally: Occupation requires this activity up to 33% of the time (0- 2.5+ hours/day)

Frequently: Occupation requires this activity from 33% - 66% of the time (2.5- 5.5+ hours/day)

Constantly: Occupation requires this activity more than 66% of the time (5.5+ hours/day)

 

Working Postures

• Sit: Constantly
• Stand: Constantly
• Walk: Occasionally
• Bend: Occasionally
• Kneel/Squat: Occasionally
• Crawl: Not Applicable
• Climb: Not Applicable
• Reach Forward: Occasionally
• Reach Upward: Occasionally
• Handling/Fingering: Frequently

Lift / Carry Requirements

• 5-10 lbs: Frequently
• 10-25 lbs: Occasionally
• 25-50 lbs: Occasionally
• 50-75 lbs: Not Applicable
• 75+ lbs: Not Applicable

Push / Pull Requirements

• Up to 10 lbs: Occasionally
• 10-25 lbs: Occasionally
• 25-50 lbs: Occasionally
• 50-75 lbs: Not Applicable
• 75+ lbs: Not Applicable

EOE including Vet/Disability

 

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Greenbrier makes reasonable accommodations in the application and hiring process for individuals with known disabilities, unless providing accommodation would result in an undue hardship. Any applicant believing that he or she may need reasonable accommodation for any part of the application and hiring process should contact Greenbrier Human Resources at [email protected] or call us at 503-684-7000. ----------------------------------------------------------------- Email communication from The Greenbrier Companies (Greenbrier) will always come from a corporate email address that ends in @gbrx.com or from our applicant tracking system, iCIMS, after you have created a secure account and submitted your application. During the application process, you will create a secure account in our secure applicant tracking site that ends with “-gbrx.icims.com”. In this portal, we will ask you to provide your contact information, past employment history, education history and other job-related information.