Training Administrator, Pax (75 day placement)

Overview

 

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

 

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.  

 

Job Summary

 

The PAX training Administrator coordinates and monitors initial and recurrent training for Passenger Service Agents, ensuring accurate training records, certification tracking, and compliance. The role supports onboarding, training logistics, and collaboration with trainers and station management to ensure employees complete all mandatory training on time.

 

Job Responsibilities

• Coordinate and schedule initial and recurrent training for Passenger Service Agents.
• Maintain training records, attendance, certifications, and compliance documentation.
• Register employees for required training and follow up on outstanding courses.
• Prepare training materials, schedules, and documentation for instructors and trainees.
• Monitor training completion and certification expiry dates to ensure compliance with Swissport, airline and GTAA requirements.
• Liaise with trainers, supervisors, and station management to coordinate training activities.
• Update training databases and generate reports on training progress and compliance.
• Support onboarding and ensure new hires complete all mandatory training before performing their duties.

Qualifications and Competencies 

• Diploma/ professional qualifications.
• 1-3 years of work experience in Administration and as a PAX agent.
• Must possess good English communication skills, both verbal and written.
• Must be proficient in MS Word, Excel and PowerPoint.
• Strong attention to detail.
• Ability to work in a quick-paced environment and to meet tight deadlines.
• Ability to maintain effective interpersonal relationships.

 

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

 

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

 

Join Swissport today and be part of a team that connects the world of aviation!