Business Development Manager

SUMMARY DESCRIPTION: The Business Development Manager drives new business and supports growth with current clients. The role’s major responsibilities include building and managing a pipeline of carriers and prospective clients, supporting leadership in client meetings and proposals, leading RFP efforts, and tracking and reporting on pipeline activity. The Manager, Business Development, works closely with leadership, Operations, Finance and Compliance to win new business and expand existing relationships.

REPORTS TO: Vice President Of Operations & Business Development

ESSENTIAL JOB FUNCTIONS:

• Generate and manage a target list of carriers and prospective clients and assess their business needs
• Assist with outreach content and client outreach against weekly activity goals
• Support discovery calls to understand claims volume, client needs and current vendors
• Lead RFPs and vendor panel applications in coordination with Operations, Finance and Compliance
• Build proposals and pricing with leadership and supports contract negotiations
• Identify new services, lines of business or regions to expand business with existing clients
• Structure and supports a multi-faceted outreach process across multiple business segments
• Explore expansion ideas with leadership based on client demand
• Maintain regular client check-ins and quarterly reviews and flags at-risk accounts early
• Build and maintain a tracking process for all opportunities, keeping stage, value, actions and close date accurate
• Report on quarterly revenue and new client targets
• Participate in special projects and completes other duties as assigned

EXPERIENCE/QUALIFICATIONS:

• Bachelor’s degree in business, marketing, finance, or related field.
• Minimum 4 years in business development or sales experience
• Insurance or claims industry experience preferred
• Competitive, driven and self-motivated
• Build strong relationships with clients and internal teams
• Communicates clearly, both verbally and in writing
• Technology-forward mindset and comfortable with Microsoft Office tools, CRM platforms and AI Sales and Marketing tools
• Collaborative work style across Operations, Finance and Compliance
• Manages time and work effectively through prioritization and organization

Why Join RENFROE?

We believe that success starts with our people. By joining our team, you’ll become part of a culture built on strong values:

• Excellence: We are dedicated to excellence in every aspect of our work. We seek the best minds and talents and provide them with opportunities for professional growth and continuous learning.
• Growth: Growth is the cornerstone of our company’s mission. By driving innovation, expanding our reach, and continuously improving our services, we ensure the company’s progress and success. At the same time, we remain dedicated to supporting the personal growth of our employees, fostering a dynamic and thriving workplace for all.
• Curiosity: We foster curiosity and innovation, encouraging creative thinking and exploration of new ideas to remain at the forefront of our industry.
• Empathy: A supportive and understanding workplace is key to our success. We value empathy and build relationships based on trust and mutual respect.
• Integrity: Transparency and honesty are at the core of our business practices. We uphold the highest ethical standards in all that we do.
• Service: Service is at the heart of our values. We are committed to making a positive impact on our clients, our community, and each other.