Learning Experience Designer

Job Profile:

Instructional Technologist 3

Job Family:

Instructional Design and Technology

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Monitors the assessment, design, implementation, and instructional design support for one or more units to develop intermediate to complex resources and materials to support teaching and learning.

Job Description:

Are you a student-centric designer, an iterative prototyper, and a systems builder? As an information architect, do you treat navigation as a pedagogical decision? Do you enjoy collaborating in a high-standards, psychologically safe environment? Then keep reading below for this Learning Experience Designer opportunity!

 

ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

             

Want to know more about working at EdPlus? Watch this short video!

We are seeking a Learning Experience Designer (LXD) to join our innovative EdPlus Digital Learning team. For background: when students describe an online course they liked, the word they use most often is “organized.” When they describe one they struggled with, the word is “confusing.” Neither judgment is about content quality. Both are about design: what the course looks like, how it reads, whether the path through it is obvious, and whether the first ten minutes make sense.

 

As a senior individual contributor, every day you will make a difference in the lives of others by bringing UX-grade design practice to the surface of the learning experience. You own typography, hierarchy, color, layout, page architecture, navigation, and wayfinding across the portfolio. You will research with students, build mockups, run usability tests, and build the pattern libraries that let dozens of designers produce consistent work.

 

You will work within a highly collaborative, cross-functional studio model, designing alongside data scientists, user experience researchers, product managers, learning assessment leads, multimedia producers, and visionary faculty. This is a role where design is treated as a core pedagogical decision, supported by a rich peer ecosystem.

Essential Duties:

 

Visual Craft and Information Design

• Own the visual and information design standard across EDL's course portfolio: typography, hierarchy, color, iconography, spacing, and layout systems.
• Design module, page, and course-level information architecture so that navigation, wayfinding, sequence, and progress are obvious to a student without an orientation video.
• Produce wireframes, mockups, and prototypes for course interfaces, iterate against usability findings and efficacy evidence, and deliver specifications others can build from.
• Partner with multimedia teams on the visual through-line between produced video and on-page design, holding WCAG 2.1 AA as a design constraint.

High-Leverage Experience Design

• Define and prove signature experience patterns for priority moments (e.g., course opening), specifying the sequence, cues, and early checkpoints that make a moment work.
• Design, prototype, and prove repeatable patterns for each priority moment so that what is learned in a few courses transfers across the portfolio.
• Define what success looks like for each pattern before it ships, measure it with UX Research and Action Lab, and recommend when to move effort to the next target.

   

   

Design Systems, Standards, and Evidence

• Build and govern the component, pattern, and template libraries that let EDL's designers produce visually consistent, high-quality courses at portfolio scale.
• Establish and run design critique as a recurring practice where work in progress is improved rather than defended.
• Partner with UX Research on usability testing, first-click and navigation testing, and student interviews, analyzing learner feedback and course analytics to find where students stall or disengage.
  

Assume or coordinate other duties or projects as assigned or directed.

NOTE: This is an in-person, hybrid position. You must be able to reliably commute to Scottsdale, AZ.

 

Desired Qualifications:

 

• Bachelor’s degree or higher in a related field.
• Demonstrated skill producing wireframes and low- and high-fidelity mockups in tools such as Figma, Sketch, or Adobe Creative Cloud.
• Experience conducting user research (moderated usability testing, interviews, surveys) and iterating designs based on findings.
• Experience building and governing a design system or pattern library used by multiple designers.
• Demonstrated practical application of WCAG 2.1 AA and Universal Design for Learning in production work, plus working knowledge of HTML and CSS.
• Evidence of fluency in learning science (cognitive load theory, multimedia learning principles, backward design).
• One to two examples of your visual and information design work, such as an online portfolio, PDF, or small section of annotated screenshots, may be required.

NOTE: Please answer the following questions in your cover letter:

• Describe an interface or information architecture you designed that measurably improved usability. How did you know it was successful?
• Describe a time you changed a design based on what you learned from user research rather than stakeholder opinions.

Salary & Benefits:

$75,000 - $85,000 per year; DOE

ASU offers a total compensation package that includes valuable employee benefits. See the ASU Benefits website to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Working Environment

 

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

 

ASU EdPlus supports flexible work options, ranging from alternate work schedules to hybrid work schedules, subject to approvals per ASU policy.

 

Applicant must be eligible to work in the United States. ASU EdPlus will not be a sponsor for this position.

Department Statement:

 

As a central enterprise unit for ASU, ASU EdPlus supports the university charter by focusing on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education.

ASU EdPlus defines itself through a culture of curiosity, risk-taking, and refusing to accept the status quo. Our employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of innovation, driving outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

 

ASU EdPlus

Driving Requirement:

Driving is not required for this position.

Location:

Off-Campus: Scottsdale

Funding:

No Federal Funding

 

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

A fingerprint check is not required for this position.