Golf Course Outside Service Attendant

Description

Our Company

The Theodore Roosevelt Medora Foundation (TRMF) is a premier tourism operation and a 501(c)(3) nonprofit organization. TRMF welcomes hundreds of thousands of guests each year through a diverse lineup of entertainment, historical, and educational attractions. We are committed to connecting people to Medora through positive, life-changing experiences.

Course Overview

Bully Pulpit is a nationally acclaimed 18-hole, par 72 daily fee golf course designed by Dr. Michael Hurdzan. We are located on the I-94 corridor in the Scenic and historic Badlands of North Dakota along the Little Missouri River, just 3 miles south of Historic Medora, ND. The golf course measures 7,166 yards from the Championship tees but has four other sets to choose from.

Summary/Objective

The Golf Course Outside Service Attendant is responsible for greeting and assisting players with preparation for play and departure at the Golf Course. This position assists with unloading and loading clubs for guests, cleaning equipment and areas at the Golf Course, and cleaning and maintaining the golf carts. Outside Service attendants should be guest focused to provide exceptional service at Bully Pulpit.  

Duties/Responsibilities

• Greet customers and give each guest excellent customer service. 
• Assist players by loading and unloading their clubs. 
• Handle and wash golf clubs for players. 
• Clean and maintain the golf cart fleet. 
• Maintain clean equipment and organize garages. 
• Clean and set up the driving range.  
• Follow proper club opening and closing procedures.  
• Participate in workplace safety meetings.  
• Promote sales of events and services by providing all guests with enthusiastic and accurate information for these offerings. 
• Interact and maintain positive relationships with guests, co-workers, and management consistent with TRMF values. 
• Perform other related duties as required. 

Supervisory Requirements - None.  

Requirements

Required Skills/Abilities

• Excellent verbal communication skills. 
• Reliable, on time, and ready for every shift. 
• Provide outstanding guest service.  

Required Education and Experience

• Must give exceptional service to all guests.  
• Must be able to troubleshoot and create solutions if needed.  
• Must be at least 16 years old.  
• Previous experience with golf courses or driving ranges preferred. 
• Must be able to work in outdoor environments.  
• Must be fluent in English, bilingual a plus. 

Work Environment

This position is an outdoor position which involves working in hot, humid conditions and various weather elements.  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is continuously required to talk, hear, hand/eye coordination, stand, walk, have repetitive use of hands and arms, and grasp. Visual acuity to determine accuracy, details and transcribe data, determine neatness and thoroughness of work assigned, and determine safety of workplace surroundings for themselves and guests. Occasionally required to push, pull, stoop, bend, lift and carry up to 25 pounds. Must be able to work long hours and available for evenings, weekends, and holidays as required.  

AAP/EEO Statement

It is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodations for qualified individuals with disabilities.