Cash Application Specialist

FlexTrade Systems is a global leader in high-performance multi-asset execution management and order management systems across equities, fixed income, foreign exchange, futures, and options. FlexTrade is internationally recognized for introducing FlexTRADER®, the world’s first broker-neutral execution management trading system, enabling clients to control and customize execution workflows while maintaining the confidentiality of their trading strategies.

At FlexTrade, we hold our values close to our hearts, with pride and gratitude, as they guide us in everything that we do. We are dedicated to giving our clients a competitive edge, taking ownership of our responsibilities, being flexible to adapt to an ever-changing environment and technology, bringing integrity to every interaction, and continuing to improve, grow together, and collaborate as one team. All of these, while having fun, truly make FlexTrade a wonderful place to work.

Role

The Cash Application Specialist is responsible for the timely and accurate application of customer payments, reconciliation of cash receipts, and resolution of payment discrepancies. This role plays a critical part in maintaining the integrity of accounts receivable records, supporting cash flow management, and ensuring a high level of customer service. The position works closely with Accounts Receivable, Collections, Treasury, Billing, and Customer Service teams to investigate and resolve payment issues while ensuring compliance with company policies and internal controls.

Key Responsibilities

• Accurately post and apply customer payments received via ACH, wire transfer, checks, and other payment methods.

• Research and resolve unapplied cash, short payments, overpayments, deductions, and payment discrepancies.

• Reconcile daily cash receipts and ensure all transactions are recorded accurately in the ERP system.

• Analyze remittance advice and customer payment information to ensure proper application against outstanding invoices.

• Monitor and maintain unapplied cash accounts and aging reports.

• Collaborate with Accounts Receivable and Collections teams to resolve customer account issues and payment disputes.

• Process customer refunds, credit balances, and account adjustments as needed.

• Assist with month-end and year-end close activities, including account reconciliations and reporting.

• Support Treasury by providing cash receipt information and assisting with cash reporting activities.

• Maintain accurate documentation and audit trails for all cash application activities.

• Identify opportunities for process improvements, automation, and operational efficiencies.

• Ensure compliance with company policies, internal controls, and applicable accounting procedures.

• Respond to internal and external inquiries regarding customer payments and account activity.

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.

• 6-7 years of experience in cash application, accounts receivable, accounting, or related finance functions.

• Experience working with ERP systems, NetSuite preferred.

• Proficiency in Microsoft Excel, including lookups, pivot tables, and reconciliation functions.

• Strong understanding of accounts receivable processes and cash management principles.

• Experience working with ACH, wire transfers, and electronic payment processing preferred.

• Knowledge, Skills & Abilities

• Strong attention to detail and high degree of accuracy.

• Excellent analytical and problem-solving skills.

• Ability to investigate and resolve complex payment discrepancies.

• Strong organizational and time management skills.

• Effective verbal and written communication skills.

• Ability to work independently and meet deadlines in a fast-paced environment.

• Strong customer service orientation and ability to collaborate across departments.

• Commitment to maintaining confidentiality and financial data integrity.

Key Performance Indicators (KPIs)

• Cash application accuracy rate.

• Timeliness of cash posting.

• Reduction of unapplied cash balances.

• Reconciliation completion and accuracy.

• Resolution time for payment discrepancies.

• Compliance with month-end close deadlines.