Teleco Network Operations Control (f/m/d) @ A1 Competence Delivery Center

Strength. Care. Growth

A1 Competence Delivery Center is a vital component of A1’s telecommunications business. Acting as an expertise hub, CDC is dedicated to delivering a full range of high-quality IT, network, financial and other services to support A1’s operations across all OpCos, independent of location.

Using the power of being OneGroup and leveraging synergies, CDC enables transparency of resources, key skills and knowledge expansion and personal career growth opportunities’ enhancement, paired with job stability.

You will know we are the right place for you, if you are driven by:

• Opportunities to learn and build your career.
• Meaningful work in a stable and fast-paced company.
• Diversity of people, projects, and platforms.
• A supportive, fun, and inspiring place to work.

Role insights:

• Leading A1 GCDC OneNSOC central monitoring team, responsible for Radio access network and mobile services monitoring in a multi-country telecom environment.
• Accountability and responsibility for organizing services performed by the team (24/7 monitoring, Incident management, Change management, Problem management and the corresponding company and customer notifications.
• Continual improvement and harmonization of OneNSOC operational processes and corresponding tools.
• Assurance of technical and operational support to 24/7 NSOC operators; on-going monitoring of performance and process efficiencies; improving cooperation, know-how sharing and synergies between NSOC teams.
• You are continuously evolving and automating towards a zero-touch operation.

What makes you unique:

• 1 year of experience in the company.
• Technical/business education and several years of relevant experience.
• Network, service and experience working in multi-country telecom environment.
• Experience in setting-up and leading new operational processes, SLAs, resources.
• Ability to see the “Big Picture” and translate it in executable steps.
• Proven track record of taking complex multi-country technology innovation/implementation projects.
• Proven experience managing vendors across various locations.
• Excellent communication and presentation skills.
• Ability to work in dynamic environment with positive attitude to changes.
• Team player.
• Fluent English – both written and spoken.

Our gratitude for the job done will be eternal, but we’ll also offer you:

• Innovative technologies and platforms to work with.
• Modern working environment for your comfort.
• Friendly, ambitious, and motivated teammates to support each other.
• Thousands of online and in-person learning opportunities to grow.
• Challenging assignments and career development opportunities in multinational environment.
• Attractive remuneration package.
• Flexible working schedule and opportunity for home office.
• Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc. 

If you have any questions,  please do not hesitate to contact Mariya Ivanova.