- Salary
- £15+
- Location
- Soho Farmhouse - Chipping Norton, England, United Kingdom
- Department
- Waiter/Server
- Source
- Greenhouse
Description
The Role…
At Soho House, the Events Operations Assistant is involved in providing exemplary service during various events and functions. Events Operations Assistant play a crucial role in ensuring that guests have a positive and enjoyable experience
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
Key duties…
- Customer Service: Greeting and assisting guests in a friendly and professional manner, addressing their needs, and ensuring overall satisfaction.
- Table Service: Setting up and maintaining banquet or event tables, serving food and beverages, and clearing dishes in a timely and efficient manner.
- Communication: Effectively communicating with kitchen staff, bartenders, and other service team members to coordinate the smooth flow of the event.
- Attention to Detail: Paying close attention to details such as table settings, food presentation, and ensuring that guests' requests and preferences are met.
- Problem-solving: Quickly addressing any issues or challenges that may arise during the event, such as handling special dietary requests or resolving guest concerns.
- Teamwork: Collaborating with other event staff, including servers, bartenders, and event coordinators, to ensure seamless execution of the event.
- Efficiency: Working efficiently to ensure timely service and contribute to the overall success of the event.
- Anticipate guest needs and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
- Breakdown, clean and set-up of tables, buffets, and food station's
- Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste, and preparation methods; communicate guest requests including any special needs or requests to the kitchen.
- To retain menu information including all allergen notices.
What we are looking for...
A successful Events Operations Assistant for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- Passion for Food, drink and hospitality
- Strong attention to details
- Excellent customer service
- Fluent in English
- Organised and reliable
- Ability to handle feedback to achieve member satisfaction
- Ability to multitask and work in a fast-paced environment
- Ability to understand and follow written and verbal instructions
Physical Requirements:
- Must be over the age of 18
- Must be able to seize, grasp, turn and hold objects by hand
- Able to work on your feet for at least 8 hours
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
