HR Coordinator, Senior

Business Unit: Company 3
Position: HR Coordinator, Senior
Location: Vancouver, BC (Hybrid)
*Pay Range: $24.00 - $28.85 hourly CAD 


POSITION SUMMARY:
The Human Resources Coordinator, Senior is a key member of the Human Resources team and serves as the primary HR presence in our Vancouver office. Reporting to the HR Manager in Toronto, this role provides day-to-day HR support to over 250 employees across Canada, including employees in Vancouver, Toronto, and remote locations. This position supports a fast-paced business environment with frequent employee movement, onboarding, offboarding, and project-based hiring activity. The successful candidate must be comfortable managing multiple priorities, shifting deadlines, and a high volume of employee activity.
 

The successful candidate will act as the HR Manager's trusted operational partner and will take ownership of a wide range of HR coordination, administration, benefits administration, employee support, and project-related activities. This is a highly independent role requiring strong organizational skills, attention to detail, sound judgment, and a proactive approach to work. The ideal candidate enjoys being the person others rely on to keep HR processes moving efficiently and accurately. In addition, there is an opportunity for learning and professional growth.

MAIN DUTIES:

Employee Support & HR Administration

• Act as a primary point of contact for employee and manager HR inquiries across the Vancouver and Toronto offices, escalating complex matters as appropriate.
• Provide guidance on established HR policies, programs, procedures, benefits, and employment-related processes.
• Draft and maintain employment letters, employee records, electronic files, and other HR documentation.
• Support employee onboarding, offboarding, leaves of absence, employment changes, and accommodation processes.
• Conduct administrative fact-finding, information gathering, and documentation reviews in support of employee relations matters.
• Maintain confidential employee information and ensure data accuracy.
• Support performance management, employee engagement, and other HR initiatives through coordination and administration.
• Assist with policy implementation and employee communications.
• Support employee initiatives and office-based HR activities.
• Build strong relationships with employees and managers across Vancouver and Toronto.

Benefits Administration

• Act as the primary Benefits Administrator for Canadian health, dental, retirement savings programs, and corporate wellness and perks programs (e.g., GoodLife).
• Coordinate employee enrollments, changes, terminations, and benefit inquiries.
• Liaise with external providers and internal stakeholders regarding benefits administration.
• Assist with benefits audits, reporting, renewals, and employee communications.
• Ensure benefit records are accurate and up to date.

HR Coordination & Projects

• Partner with HR Operations, Talent Acquisition, Payroll, Legal, HRIS, and other Centres of Excellence to support employee lifecycle activities.
• Track HR activities, deadlines, documentation, and follow-up actions.
• Maintain spreadsheets, reports, trackers, and HR metrics, including use of ClickUp for tracking tasks.
• Support HR projects, audits, and process improvement initiatives.
• Support Health and Safety Committees in both locations.
• Identify opportunities to improve efficiency, consistency, and employee experience.
• Provide administrative support for workforce changes and business initiatives as required.

WHAT YOU BRING:

The ideal candidate is highly organized, proactive, and service-oriented. They are comfortable working both independently and collaboratively, take ownership of their work, and consistently follow through on commitments. They possess strong judgment, maintain confidentiality, and are comfortable balancing multiple priorities in a fast-paced environment. They are naturally curious, ask questions when needed, and actively seek opportunities to support the team and contribute beyond their assigned responsibilities.

Additional desired skills include:

• Exceptional organizational, time management, and prioritization skills.
• Strong attention to detail and commitment to accuracy.
• Proven ability to work independently with minimal day-to-day supervision.
• Demonstrates initiative and actively seeks opportunities to contribute, support the team, and take ownership of additional responsibilities as capacity allows.
• Ability to manage multiple priorities in a fast-paced, high-volume environment.
• Strong interpersonal, written, and verbal communication skills.
• Excellent customer service mindset and employee-focused approach.
• Ability to handle confidential information with professionalism and discretion.
• Familiarity with BC employment standards and working knowledge of Ontario employment legislation.
• Advanced proficiency in Microsoft Office, particularly Outlook, Excel, Word, and Teams is preferred.
• Experience working with HRIS platforms; D365 experience is an asset.
• Experience administering employee benefits programs is an asset.
• Experience supporting a multi-location or remote workforce is an asset.
• Entertainment, media, creative services, or technology industry experience is considered an asset.

ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.

*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs. 

The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.

The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.

This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview.