Senior Analyst - Syndicate Support

Job Description

What is the opportunity?

The position will provide Trade Support for the Equity Capital Markets and Debt Capital Markets Trading Desks and revenue generators including the daily reconciliation, support and associated CDS and DTC settlements of equity and fixed income securities. Primary focus of role is on day-to-day deliverables, developing solutions based upon subject expertise, and occasionally representing the department or function at a broader level. This person can document procedures and process flows independently, perform user testing for process enhancements and is seen as a go-to-person for day questions from other areas.

What will you do?

• Coordinate and manage the closing and settlement process for new issue activities, including but not limited to ticketing, wire transfers, flow of funds, CDS/DTC security deposits and some syndicate accounting.

• Ticketing/ contracting trades against the syndicate / selling group / president's list members and institutional accounts.

• Communication with internal partners such as Product Control, ECM, Settlements, and Trade Support teams.

• Liaise with external counsel, Issuers, and other syndicate members.

• Monitoring and management of internal inventories.

• Management of internal databases and systems

• Liaise with onboarding teams to assist in account openings processes for institutional accounts.

• Partner with the internal teams to improve both the efficiency and effectiveness of processes and policies.

• Manage special projects and ad-hoc requests to support the platform.

• Confirm all CAD, USD and foreign bonds with clients and ensure that all discrepancies are resolved as soon as possible prior to settlement for new issue trades. Facilitate the prioritization using Arrow of the new issue for correct and timely settlement.

• Resolving discrepancies will ensure new issues will not fail on settlement date. When necessary, liaise with Front Office, clients, DS Bond back-office, and/or cage to ensure that settlements are properly executed.

• Reconcile/Balance the daily bonds settlements between Bloomberg TOMs and Broadridge systems to ensure bonds are captured correctly for settlement & accounting purposes.

• if the new issue security is set up incorrectly, escalate to appropriate set-up groups for corrective action.

• Investigate position and status discrepancies.

• Ensure prompt action is taken on all new issue settlements same day. Inform the Manager of all issues, which are not resolved same day.

• Ensure that all trades are input correctly and that trades are properly assigned that require BO Flags/Keywords if applicable.

• Ensure compliance with mandated Unit Financial Controls/SOX Controls and RBC Standing Orders and Policy requirements.

• Actively monitor processes and workflows between the trading desks and the Operations Group to ensure smooth flow of tickets/information. Identify and recommend changes to improve efficiencies.

• Identify problems affecting the processing of the day’s work and communicate these to the appropriate person, ensuring problems are effectively resolved.

• Asist Management (AD/Director/MD) on ad hoc business requests as required.

• Bridge communication between BCS Operations and other functional groups and strengthen relationship with internal and external stakeholders.

System, Control & Process

• Provide guidance and subject matter expertise to enable successful execution of new issues. Assist in determining Operations integration strategy for new products and systems.

• Pro-actively identify processes and make recommendations for improving productivity, eliminating redundancies and simplifying processes. Lead the creation of clearly defined robust and scalable solutions. Strive for automated STP solutions to minimize risks of manual errors.

• Ensure FO input and amend trades into various Capital Markets systems (e.g. BBG, TOMs etc.) on an accurate and timely basis.

• Provide expertise to the traders in the preparation of the deal tickets for new issues.

• Ensure that appropriate procedures and controls are in place to effectively and efficiently process, analyze and report on trading activities. Review processes on an on-going basis to ensure that they continue to be relevant to the current business. Ensure that all procedures are documented in a timely manner.

• Continue to develop product knowledge, particularly for structured/exotic transactions, to ensure that Operational (settlement and position) risks are minimized.

• Manage the implementation of new products and systems. Address processing, valuation and risk issues. Work closely with various cross functional groups to coordinate efforts for complete and effective control. Identify accountabilities and process ownership within and outside the wider BCS Operations team.

Client Service, Relationship & Communication

• To prioritize the Counterparty Requests to ensure that the Operations responsibility is completed within a timely manner.

• Provide superior quality services and efficient business solutions to meet our internal and external client’s unique market driven needs.

• Provide expertise within the department that require specialized knowledge of the products and systems and liaising with other areas.

• Collaborates with colleagues across the organization to achieve soundness and effectiveness.

• Provide senior management with timely updates on major issues and escalate as appropriate.

• Provide proper training to Relief Officer and maintain up to date and accurate procedures for the desk as guidelines for back.

Human Resource Management

• Participate in building a high performing and developing talent by leveraging individual’s capabilities and strengths and providing opportunities for stretch assignments. Implement cross-training plans to ensure that there are adequate backups for all functions within the team.

• Establish specific, measurable, attainable, realistic and timely goals. Identify development areas and provide regular feedback and coaching as necessary. Enhance individual and team performance by ensuring behaviors and risk accountabilities through candid comprehensive feedback as part of performance management cycle.

• Identify talent and provide recommendation for succession planning.

• Lead by example and develop self.

What do you need to succeed?

Must have:

• Minimum 3 years Industry experience in an operations capacity.  Solid knowledge of equity and fixed income securities, new issue market practices with particular emphasis on operational processes for such transactions.

• Experience in ECM/DCM closings or syndicate accounting is beneficial.

• This role operates within a fast paced and tight deadline driven office environment, the successful candidate must be able to prioritize and execute multiple tasks by providing accurate, fast and friendly service.

• Strong verbal and written communication skills. Strong problem solving, analytical and critical thinking skills.

• Strong collaboration and project management skills. Proven experience and ability to work effectively with a project team.

• Strong interpersonal skills, enthusiastic and motivated team player, keen to learn and develop oneself.

• Ability to handle highly sensitive information with complete confidentiality.

• Ability to lead under pressure and deliver stellar results.

• Strong change leader with ability to influence and gain employee commitment.

• Experience interacting with senior management, vendors, consultants and external counterparties.

• Excellent communication (oral & written) and interpersonal skills.

• Ability to work in a fast-paced, multi-faceted environment, demonstrating superior problem solving and critical thinking skills.

• Solid technical skills (Strong working knowledge of Word, Excel, and Outlook)

Nice to have:

• BA/MBA or equivalent professional designation (CA, CMA, CGA).

• Intermediate to advanced knowledge of VBA and SQL

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

• Leaders who support your development through coaching and managing opportunities 

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Flexible work/life balance options

Job Skills

Adaptability, Critical Thinking, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-25

Application Deadline:

2026-09-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$70,000.00 - $90,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.