Ice Park Administrator

City of Holland (MI)

2 days ago

Salary: $24 – $26/hr
Location: Holland, MI, MI, US
Workplace: Onsite
Type: Part-time
Department: Administration
Source: GovernmentJobs

Description

The Ice Park Administrator supports the daily operations of the Holland Ice Park during the winter skating season and with a strong focus on communication, group sales, event coordination, and guest experience. This position works closely withthe Recreation Managers to ensure a smooth, well-organized, and welcoming environment for all visitors.Responsibilities include assisting with administrative tasks, coordinating group reservations, supporting on-site staff,and helping maintain an efficient front-line operation.

Schedule: 9:30a - 2:30p + Some weekends (Year Round)

-Assist with the daily operations of the Holland Ice Park for both Summer & Winter.
-Coordinate group sales and reservations, including schools, rentals, birthday groups, private events, and community partners
-Serve as the primary point of communication for Ice Park inquiries by phone, email, and in person.
-Support event coordination and logistics, including set up, communication with partners, and scheduling details.
-Help supervise and support Ice Park staff, providing direction and assisting with workflow.
-Assist in the management of front line functions as needed including admissions, skate rentals, and guest services.
-Assist in maintaining a clean, organized, and safe facility for all guests and staff.
-Assist with communication materials such as program updates, signage, announcements, and scheduling details.
-Enforce facility rules and maintain a positive, helpful presence in the plaza and rink area.
-Assist the team with administrative tasks such as reports, schedules, and documentation.
-Other duties as assigned.
-Strong communication skills in person, on the phone, and through email.
-Ability to learn operational systems including reservation platforms, scheduling tools, and Ice Park procedures.
-Ability to lift and carry approximately 50 pounds.
-Strong interpersonal skills with the ability to create positive public interactions and calmly resolve customer serviceissues.
-CPR and First Aid training preferred.

Skills

CPR