- Location
- Customer Support Center, United States of America
- Workplace
- Remote, Hybrid
- Type
- Internship
- Department
- IT
- Seniority
- Internship
- Education
- Bachelor
- Source
- Workday
Description
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
We take a people-centric approach to everything we do. Our Athletes, how we refer to customers, and our Teammates, how we refer to our employees, are at the center of every decision we make so that we can provide transformational experiences online, in store, and in sport. When you join the Technology team as an Intern at DICK’S Sporting Goods, you’re joining a true team that wins together. We help our Athletes and fellow Teammates better their best by innovating solutions to interesting business problems and empowering every Technology Teammate to be an innovator. And, while our broader Technology team works remotely from all over the United States, they provide virtual and in-person events for the team to hangout, from virtual escape rooms to cheering on the Pittsburgh Pirates at beautiful PNC Park. As a DICK’S Sporting Goods Technology Intern, you will spend your Summer in Pittsburgh working at our Customer Support Center (our Corporate Office)! We follow a hybrid work schedule, in the office Tuesday – Thursday and working from home (your apartment) Monday and Friday.
DSG’s Technology Interns work with and learn from the leaders who bring our vision to the Best Sports Company in the World to life. During the 11-week Summer experience, interns are assigned a strategic project that is selected by a leader on their Technology team. At the conclusion of the summer, you will present your project directly to your leadership team. As a bonus to our program, you will have regular Q&A sessions with senior leaders, take part in a visit to our multiple store banners, and interact with teammates across the organization including networking and volunteer opportunities.
To support you throughout the Summer, we have built a strong support system of managers and mentors. For project guidance and day-to-day management, you will be paired with a Training Manager. Additionally, you will have status-checks and coaching from both leaders in our Technology Department and our University Relations Team. You will also have peer mentorship from Technology teammates earlier in their career. This support structure will aid in transitioning you to the DSG team, the exploration of your career goals, and will provide opportunities to develop professional and social networks within the company and the retail industry.
The experiential learning you will receive enables you to rapidly become a contributing member of the team, while also focusing on your own personal development. If you join DSG, you will have the opportunity to be a part of an enthusiastic and supportive team culture, be challenged to make a meaningful difference in our business decisions, and get a peek behind the curtain of how a large company thinks about its growth strategies.
As a Product Design Intern, you will look to discover, understand, and communicate user research and design practices to create intuitive, easy-to-use products. Interns will work in a fast paced, lean environment, collaborating closely with other interns, as well as full-time Product designers, product managers, and software engineers.
We are looking for people with hybrid talents who can inspire design-thinking ideas that set the standard for user-centered innovation in the retail industry.
Day to Day Responsibilities:
Work closely with Product designers to develop your skills to formulate strategic design decisions during all phases of the product development life cycle
Effectively balance applying creative ideation to business challenges to build intuitive, easy-to-use products
Conduct research discovery through primary and secondary methods – including, but not limited to user ecosystem mapping, interviews, journey mapping, surveys, usability testing, competitive analysis, and more
Analyze research data and articulate findings through effective storytelling amongst your technology and business partners
Some of your experiences will include:
Multi-day intern orientation to introduce you to the company, the program, Pittsburgh, and your fellow interns
Professional development workshops designed to increase your knowledge of the company and the retail industry, as well as developing your business acumen and office professionalism
Extensive exposure to our senior leadership team through our exclusive intern-only Executive Speaker Series, which includes opportunities to interact with our CTO (Vlad Rak) & CEO (Lauren Hobart)
Opportunities to “live the brand” and experience summer fun outside the office through various events
Fully furnished summer housing is provided for interns who reside outside of the Metro Pittsburgh area (or stipend for local interns)
Working 40 hours per week, Monday through Friday
Skills we are looking for:
Passionate about user-centered research and design and promoting empathy and understanding when creating product experiences
Strong curiosity when it comes to using new tools, adopting new technology, and learning new Product/UX methods that will progress your professional development
Dynamic written and verbal communication style, as well as the ability to communicate cross-functionally and vertically throughout the organization
Ability to work in a fast-paced environment
We look for potential candidates with:
Attending an accredited university, college or technical school
A major in Design, Technology, or a related field
Anticipated graduation between December 2027 and May 2028
A digital portfolio that demonstrates user-centered research and design practices
There will be periods of time where you are asked to spend up to a week at our Corporate Office in Pittsburgh as part of the Summer Internship program. The majority of the summer and full-time roles within our Technology Department are eligible for remote work. Any travel and housing accommodations will be covered.
Internship Start Date: May 17th 2027
Internship End Date: July 29th 2027
Full-time opportunities in 2028:
Interns qualified for full-time opportunities will be evaluated at the end of the program. Qualified interns will be placed as Product Designers into a full-time technology development rotational program (Technology Development Program).
Perks:
Consideration for full-time jobs after graduation*
Fully furnished housing for non-local interns arranged and paid for by DSG
Hybrid work model: WFH Monday & Friday, in office Tues – Thurs.
Two paid holidays – Memorial Day and July 4th
Teammate Discount
Uber codes for Interns who do not have a vehicle to commute to and from the office
Corporate Office amenities such as on-site gym and Starbucks
Meaningful work projects selected by functional leaders
Executive Speaker Series
Professional development
Volunteer opportunities
Social events such as Intern Olympics, a Pittsburgh Pirates game, National Intern Day celebration, and more!
*Relocation assistance will be provided for non-local candidates who accept full-time jobs requiring them to be located at DICK’S Sporting Goods Corporate Office.
Here’s what a few of our 2025 Interns had to say:
“At DSG, we don’t just identify challenges but have the opportunity to shape the solutions. Knowing that my voice matters and my work drives real impact across the company has been incredibly empowering. If you’re willing to show up and put in the work, DSG will grow you in ways you never thought possible.” – Kelsey Riemer, People & Purpose Intern
“During my internship at DSG, what I loved most was the incredible opportunity to immerse myself in a company that is not only large and well-established, but also rapidly growing and constantly evolving. As someone interested in the retail industry, it was great to be part of such a dynamic environment allowed me to develop deep expertise in my role, gain hands-on experience, and see firsthand how continuous improvement in all areas drives the company forward.” – Jackson Lopiano, Retail Analytics Intern
“My internship at DICK’S Sporting Goods was an incredible experience. I loved being part of a team that truly values collaboration, growth, and innovation. One of the best parts was getting to meet other interns and learn about different areas of the business. It gave me a much deeper understanding of how everything connects. I also appreciated how immersed I was in the DICK’S culture from day one. It’s a place where people are passionate about what they do, and that energy is contagious. I felt supported, challenged, and inspired throughout the entire program.” – Kristin Bayuk, Finance Intern
“I loved that this internship not only let me work on a project that would benefit the team, but it also exposed me to what working at DSG and in the corporate world would look like. Being given the responsibility to complete important tasks and seeing the trust instilled in me by my teammates to do the work and contribute to the team was invaluable to me. All of my teammates wanted to see me grow and I felt like I could in this space.” – Emery Rios, Cybersecurity Intern
“My internship experience at Dick’s Sporting Goods was incredibly rewarding. I felt genuinely supported by my team, who took the time to teach me and involve me in meaningful projects that contributed to the business. I especially appreciated the collaborative environment and the opportunity to apply both creative and strategic thinking. This experience has strengthened my passion for the retail industry, and I would love the opportunity to come back and continue growing with the DSG team in the future." – Sarah Cyphers, Merchandising Intern
Interested to learn more? Watch our Internship Recap Video!
QUALIFICATIONS:
Pursuing a Bachelor's Degree
Strong verbal communication skills to read and write reports, as well as communicate cross-functionally and vertically throughout the organization
Ability to handle confidential information with professionalism and discretion
Ability to work in a fast-paced and deadline-oriented environment
Eagerness to learn and work as part of a multidisciplinary team
Ability to communicate thoughts and technical ideas in an accessible manner
Knowledge of Microsoft Office applications (Outlook, Excel, PowerPoint, Word)
At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
- Cameras must be on during all virtual interviews.
- AI tools are not permitted to be used by the candidate during any part of the interview process.
- Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!
VIRTUAL REQUIREMENTS:
At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!