Court Program Specialist II (Veterans Treatment Court Case Manager) - (State OPS Funded)

• Orients participants to Veterans Treatment Court program requirements and phases.
• Develops and update individualized case plans based on participant needs and goals.
• Maintains regular in-person contact with participants through weekly office visits and monitoring sessions.
• Coordinates referrals and links participants to needed services, including mental health care, trauma treatment, substance-use services, housing support, employment assistance, and other community resources.
• Monitors participant progress, including adherence to treatment plans and schedules, toxicology compliance, and fulfillment of court requirements.
• Communicates consistently with treatment providers, community resources, attorneys, probation officers, and members of the VTC team to ensure coordinated case management.
• Prepares timely and accurate reports for staffings and court hearings summarizing participant progress and concerns.
• Consults and advocates for participant needs and barriers during staffings, treatment planning meetings, and court proceedings
• Maintains accurate electronic case files and documents all case activity in the program’s online databases according to established standards.
• Obtains and manages required releases of information in accordance with confidentiality laws.
• Engages participant support systems as part of the recovery and case-planning process.
• Conducts urinalysis drug screenings.
• Provides crisis-intervention and de-escalation support as needed.
• Supports participant transitions, including moving from residential treatment to outpatient care and preparing for the completion of court supervision.
• Prepares participants for long-term success by reviewing relapse-prevention and care-continuity plans, ensuring access to community resources, and encouraging engagement in prosocial activities and supportive networks.
• Participates in required training, supervision meetings, and professional development activities.
• Follows the chain of command for communication and issue resolution.
• Perform additional duties as assigned by the Veterans Treatment Court Coordinator.

• Bachelor’s degree in psychology, criminal justice, mental health counseling, or a closely related field. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.
• Three (3) years of related professional experience. Additional relevant education may substitute for the recommended experience on a year-for-year basis, excluding supervisory experience.
• Certified Recovery Peer Specialist (CRPS) preferred.
• Certified Addiction Professional or Certified Mental Health Professional preferred.

Knowledge, Skills and Abilities (KSAs):

• Knowledge of the organization, functions, responsibilities and procedures.
• Proficient understanding of substance use, mental health disorders, and co-occurring conditions outlined in the Diagnostic and Statistical Manual of Mental Health Disorders- 5th edition (DSM-V TR).
• Knowledge of state and federal statutes regarding patient confidentiality laws. 
• Knowledge of the 12-Step Programs (addiction and recovery) and ten (10) key components of a treatment-based court. 
• Knowledge of mental health related issues, substance abuse and community resources. 
• Ability to work as a team member and have communication, organizational, and excellent interpersonal skills. 
• Ability to use independent judgement and discretion concerning confidential information.
• Ability to integrate resources, policies, and information for the determination of procedures, solutions, and other outcomes. 
• Ability to express ideas clearly to judges and representatives of government agencies, and the public. 
• Ability to adapt and handle multiple tasks with changing priorities, within required deadline. 
• Capacity to efficiently organize tasks, strategize, and prioritize goals while exercising independent judgement aligned with organizational policies. 
• Ability to maintain good working relationships with the judiciary, project and court partners, staff, volunteers, clients, and other personnel. 
• Proficiency in both verbal and written communication.
• Ability to understand and adhere to court policies and procedures regarding personal conduct, workplace violence, safety, drug and alcohol-free workplace, computer and telecommunications use, e-mail and internet use, and confidentiality. 
• Proficiency in executive data entry tasks, utilizing Microsoft Office suite and our web-based system Florida Drug Court Case Management System (FDCCM).
• Ability to work under stressful conditions and be flexible in relation to program needs. 
• Ability to seek out learning experiences and incorporate new knowledge into practice. 

Working Conditions:

• Moderate noise; business office setting.

Physical Demands:

• Work involves a significant amount of standing, walking, sitting, talking, listening, stooping, and reaching with hands and arms. Must be able to transfer up to 10 pounds.

Licenses Certifications:

• Must possess a valid Florida Driver’s License and have an approved insurance carrier if personal vehicle will be used to maintain contact with program participants outside of courthouse locations. Certified Addiction Professional (CAP or CAAP- 1 or 2) preferred.