- Location
- Cluj-Napoca - Decembrie, Romania
- Workplace
- Hybrid
- Type
- Full-time
- Seniority
- Entry
- Source
- Workday
Description
Company:
MercerDescription:
We are seeking a talented individual to join our Client Delivery team at Darwin Services, a Marsh business. This role will be based in Cluj. This is a hybrid role that requires working at least three days a week in the office.
You will join a cross-functional delivery team focused on implementing tailored solutions for global clients using the Darwin Delivery Method (DDM). The role offers hands-on experience in requirements scoping, configuration, testing, and stakeholder management while collaborating with experienced consultants and project managers.
We will count on you to:
- Support and facilitate project workshops (remote and onsite) to capture client needs and benefit structures.
- Scope, design, and document requirements in line with the Darwin Delivery Method and assist Project Managers with planning, risk, and issue tracking.
- Collaborate with Configuration and QA teams to implement solutions and support clients during User Acceptance Testing.
- Prepare and validate client data ahead of launches and identify process improvements to drive efficiency.
- Work with your Squad (Technical) Lead to prioritize workload and keep stakeholders informed.
What you need to have:
- Ability to analyze client needs and translate them into clear, well-scoped requirements with an understanding of technical concepts.
- Strong verbal and written communication skills to build and maintain client and stakeholder relationships.
- Previous internships or experience in consulting, project delivery, or client-facing roles, ideally within technology or service industries; degree in Business, IT, or a related field.
What can you expect?
- A hybrid working model based in Cluj with a minimum of three days per week in the office.
- Structured mentorship from experienced consultants and opportunities to develop project management and technical skills.
- Exposure to global client engagements and end-to-end delivery using DDM, with opportunities to influence process improvements.
- A collaborative team environment that supports professional growth and continuous learning.
What makes you stand out?
- Direct client-facing or consulting experience, especially in technology or service-oriented projects.
- Technical curiosity and exposure to software solutions, data tools, or basic coding concepts.
- Strong communication and stakeholder management skills combined with a proactive, improvement-focused mindset.
Why join our team:
- We help you be your best through professional development opportunities, interesting work, and supportive leaders;
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;
- A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);
- 30+ days off (including legal days, birthday, public holiday replacements, and benefits options);
- Performance bonus scheme;
- Matching charity contributions, charity days off, and the Pay it Forward charity challenge;
- Core benefits: Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance.
Skills
Project Management