HOW WE WORK

• We are a we. No ego, no drama, no "not my job." Every person on this team owns their piece and shows up for everyone else's.
• We ask for help when we need it. We take feedback and use it. We take ownership when something does not go as planned, learn from it, and make sure the same mistake does not keep happening.
• We are proactive about learning. We do not wait for someone else to tell us everything we need to know. We research, ask questions, test ideas, and keep building our knowledge.
• We treat every task, even the mundane ones, as a chance to take away a client's pain. That's not a value we hang on the wall. It's just how we operate.
• If that sounds like the kind of team where you do your best work, we want to hear from you.

WHAT YOU'LL DO

• Partner directly with clients to understand business challenges and improve processes, reporting, workflows, and technology adoption
• Build Power BI dashboards and reporting solutions that help clients better understand their business
• Create workflow automations using Microsoft Power Platform tools
• Identify practical opportunities to use AI enabled tools and automation to improve client operations
• Deploy reports and business solutions within Sage 100 Contractor and Acumatica
• Support Syscon's custom built business applications
• Train and support end users through implementations and ongoing consulting
• Translate business needs into clear reporting, workflow, and application requirements
• Troubleshoot application, reporting, workflow, and data related issues
• Collaborate with developers, consultants, and other Syscon team members to deliver complete business solutions
• Document client requirements, workflows, procedures, and recommendations
• Manage multiple client priorities while providing clear communication, follow through, and timely resolution
• Continuously build your knowledge and share what you learn with clients and the Syscon team

WHAT YOU BRING

Required

• At least three years of experience supporting business applications, ERP systems, reporting, business intelligence, automation, or technology consulting
• Hands on experience with Microsoft Power BI
• Experience with Microsoft Power Automate or comparable workflow automation tools
• Working knowledge of SQL and SQL Server
• Strong Microsoft Excel skills
• Experience working directly with business users or clients to understand business needs, data, reporting, or workflow challenges
• Experience training or supporting end users on business applications, reporting, workflows, or technology tools
• Ability to translate business needs into practical reporting, workflow, or technology improvements
• Ability to independently research, test, and apply new tools and technology
• Comfort working through ambiguity, asking good questions, and moving work forward without needing every step defined
• Strong problem solving and analytical skills
• Strong communication, organization, follow through, and client service skills
• Ability to manage multiple priorities and take ownership of commitments
• Curiosity about AI and emerging technology, along with a willingness to continually build your knowledge
• Authorization to work in the United States without current or future sponsorship
• Bachelor's degree in Information Systems, Computer Science, Business, Accounting, MIS, or a related field preferred, or an equivalent combination of education and relevant experience

A Strong Plus

• Recent experience supporting specialty contractors, service contractors, general contractors, or other construction businesses
• MSP or technology consulting experience
• Microsoft Power Apps
• SharePoint
• Microsoft Copilot or other AI enabled business tools
• Sage 100 Contractor
• Acumatica
• ERP reporting and workflow solutions
• Experience working with APIs, integrations, or data connections

ABOUT THE PLATFORMS

• You identify practical ways clients can improve workflows, reporting, automation, and technology adoption
• You explore and test emerging technologies, including AI enabled tools, and recognize where they can provide meaningful value
• You communicate technology in practical business language
• You follow through on commitments and keep clients informed
• You learn from mistakes, accept feedback, and apply what you learn
• Clients trust your guidance because you understand both the technology and the business problem they are trying to solve

WHY SYSCON

• Competitive salary commensurate with experience, with details shared during the interview process
• Fully remote work with a consistent Monday through Friday schedule
• Unlimited PTO
• Medical, dental, and vision coverage
• SIMPLE IRA with company match
• Dedicated support from IT, Business Applications, and scheduling teams so you can stay focused on client work
• A collaborative, low drama team committed to knowledge sharing and continuous learning
• The opportunity to work across different businesses, technologies, and client challenges
• Room to influence how we use new technology and continue building the Business Applications practice

READY?

• Submit your application and complete the application questionnaire.
• Please be prepared to share examples of business problems you have personally helped solve using reporting, automation, ERP systems, business applications, or other technology.
• Selected candidates will be contacted for a conversation about their background and experience.

• Please, no phone calls regarding this position.