Deputy General Manager

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

We’re seeking a Deputy General Manager who is passionate about fostering an inclusive, supportive environment and driving success through innovative leadership. In this role, you’ll inspire your team to create unforgettable experiences for customers while cultivating a positive atmosphere for Associates. If you thrive in a fast-paced, dynamic setting and are ready to make a meaningful impact, this could be the perfect opportunity for you.

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. 

• Our comprehensive training and development programs provide you with the tools and resources to expand your skills. 

• Enjoy Associate discounts at our stores, available to you and eligible family members. 

• We have a range of global well-being programs focused on physical, financial, and emotional wellness. 

• Exciting career paths with growth opportunities 

What You’ll Do:

• Oversee all aspects of store operations to boost sales, control expenses, and minimize shrink and damages. This includes merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.

• Recruit, train, develop, and manage a large team of Associates and Assistant Managers. Act as a role model and provide individualized development for Assistant Store Managers to ensure their readiness for promotion to Store Manager positions.

• Develop and implement creative plans to increase store sales. Suggest recommendations to the District Manager on merchandise mix, inventory levels, and customer demographics. Provide insights on competition analysis, including pricing, presentation, and customer service.

• Focus staff on Loss Prevention priorities and ensure compliance with company programs, procedures, and policies to minimize risk and expenses. Review store reports, conduct walkthroughs, audits, and hold program meetings with Associates.

• Ensure every customer has a positive shopping experience by maintaining high standards in customer service and merchandise presentation. Develop and communicate action plans for store initiatives, identifying projects, targets, and priorities.

About You:

• A minimum of 3-5 years of retail experience as a Store or District Manager in dynamic, high-volume environments, who has successfully managed and driven significant sales revenue.

• Proven ability to manage, develop, and motivate a large team, with strong interpersonal, communication, and follow-through skills.

• Strong leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions.

• Outstanding organizational and communication skills, adept at mentoring and providing feedback.

• Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.

If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

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