Refurbishment Technician II

Description

Boston Document Systems (BDS) redefines today’s office with highly innovative and cutting-edge equipment solutions that maximize printing, copying and document production efficiencies for clients nationwide. We have redefined preventive maintenance and how to maximize system uptime incorporating unique hardware/software solutions creating an unbeatable new level of reliability, service, diagnostics, and repair. Our market presence is defined and our strategies uniquely optimal with tremendous momentum. 

The Opportunity

BDS is looking for a dedicated Refurbishment Technician II to join our team.  

Your Impact at BDS  

• Refurbish used office equipment for resaleability using industry best practices 
• Manage and repair office equipment on site at our warehouse 
• Assist technicians in salvaging refurbished parts to maintain maximum fleet uptime 
• Develop and manage department reports shared across the organization up to and including the executive level 
• Investigate and resolve advanced, high-level maintenance and repair issues.  
• Manage accurate inventory of tools, parts, and supplies.  
• Assemble machines as per specifications with hand and power tools and measuring devices.  
• Run machines to test parts functionality.  
• Conduct preventive maintenance and calibrations of office equipment.  
• Troubleshoot equipment and identifying malfunctions as well as cause.  
• Establish relationships with service technicians  

Requirements

What you Will Need to be Successful

• A minimum of a high school diploma or G.E.D. equivalent required. 
• Valid driver’s license required, with a clean driving record and valid vehicle insurance 
• Reliable transportation 
• Strong computer literacy, especially with the MS Office suite: Excel, Word, Visio, etc. 
• Knowledge of industry ERP systems (EAM, etc.) preferred but not required 
• 3+ years of experience preferred in maintenance, troubleshooting and repair of copier/printer office equipment. 
• Strong written and verbal communication skills 
• Industry knowledge of major copier and printer manufacturers such as Kyocera, Canon, Ricoh, and/or Xerox preferred but not required. 
• Networking knowledge preferred. 
• Excellent customer service and communication skills when delivering toner/parts to a customer 
• Ability to adapt and work independently 

Physical demands:  

• Must be able to lift and carry up to 50 lbs. 
• Must be able to pull, lift, reach, and transport equipment parts and boxes 

Position type and expected hours of work: Full Time, Monday-Friday 7am-3:30pm  

Travel: Travel may be asked for but is not required. All travel in a personal vehicle is reimbursed via a per mile reimbursement.   

What BDS Brings to the Table

• Competitive compensation -commensurate with experience
• Medical, vision, dental 
• Supplemental Insurance options 
• Pet Insurance & Legal plan coverage options
• Generous paid time off (PTO) program
• Employer paid Life Insurance
• 401(k) plan with company match
• Professional development
• Company Outings and Events

Company Website: Bdsdoc.com

This job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. 

Our company believes that a team with diverse talents and experience helps us deliver high quality, creative, and innovative services to our clients and fellow employees. 

We are committed to recruiting and retaining a workforce where all feel safe and valued, the uniqueness of every individual is respected, all are encouraged to participate and contribute, and all have equal access to opportunities. Boston Document Systems is an equal opportunity employer.