Territory Account Representative - Food Service & Retail

Position: Territory Account Representative - Food Service & Retail

Location: Rama 9, Bangkok, Thailand

At Diversey - a Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals across healthcare, food & beverage, hospitality, and more. Now part of Solenis, we continue to lead global markets with sustainable, science-driven products. We’re proud to be recognized as a 2025 Best Managed Company for the five-year running—reflecting our dedication to excellence, innovation, and market leadership.

More about Diversey: https://www.solenis.com/en/markets/institutional/food-service/

What You’ll Do:

As the Territory Account Representative at Diversey Thailand, you will be responsible for managing and developing customer accounts within an assigned geography and the Food Service sector. This is a consultative, solution-based sales role, where you will work closely with customers onsite to understand their operational and hygiene challenges, provide product and application recommendations, conduct training, and develop solutions that improve their overall operations.

Key Responsibilities:

• Manage assigned accounts and provide ongoing service, support, and sales development within the defined geography and FSR sector.

• Build strong customer relationships by understanding their operational, hygiene, and application needs and recommending appropriate Diversey solutions.

• Conduct onsite customer visits, product demonstrations, application support, and training to ensure proper product usage and effective implementation of solutions.

• Grow sales within the assigned territory by identifying opportunities for new customer acquisition and expanding business within existing customers through relevant product and application recommendations.

• Monitor and report account performance using relevant tools, including Sales Funnels, quarterly reporting, market share analysis, and other required reports.

• Work closely with customers on application expertise and execution, including customer training and merchandising, to reinforce Diversey’s value proposition and brand equity.

• Liaise with the Technical Customer Support (TCS) team to ensure appropriate service support for assigned accounts.

• Consult with Corporate Account Managers to ensure effective account management support for respective accounts.

Qualifications:

• Bachelor’s degree in any field, preferably in Food Science, Food Technology, Chemistry, Engineering, or a related field.

• At least 3 years of experience in B2B field sales. Candidates with experience in Food Production, Quality Control (QC), Quality Assurance (QA), food safety, or technical roles within the food business who are interested in moving into a customer-facing sales role are also encouraged to apply.

• Experience in Food Service, QSR, hospitality, food manufacturing, or related sectors is an advantage.

• Experience with chemicals, cleaning solutions, hygiene systems, or equipment is an advantage.

• Strong interpersonal and communication skills with the ability to build relationships with customers.

• Comfortable conducting onsite customer visits, product demonstrations, and training.

• Strong presentation and problem-solving skills, with the ability to understand customer needs and recommend practical solutions.

• Strong time management skills with the ability to manage multiple priorities and adapt to changing customer requirements.

Some Benefits of Working with Us:

• Competitive salary and bonuses

• Competitive health + wellness benefit plan

• Continuous professional development with many opportunities for growth

• Hybrid work arrangement

We understand that candidates will not meet every single desired job requirement.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.

At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.