Senior Coordinator, HDR Admissions & Scholarships

WHY JOIN RMIT VIETNAM?

At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.

Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile.

WHAT WE OFFER

• Competitive remuneration VND package for Vietnamese candidates.

• 13th month Tet bonus

• Private Health insurance for you and your family, plus Personal Accident Insurance

Other benefits

• Generous annual leave, sick leave, volunteer leave and public holidays (Christmas and Tet Holidays)

• Professional development and career advancement

• Access to state-of-the-art facilities and resources

• A vibrant and diverse campus life and more!

POSITION SUMMARY

The Senior Coordinator, HDR Admissions and Scholarships has responsibility for leading the administration of Higher Degrees by Research (HDR) admissions and scholarships for the HDR cohort based at RMIT Vietnam. The role operates with a high level of autonomy within established policy and strategic directions set by the Assistant Manager, HDR Programs and the School of Graduate Research (SGR), RMIT Australia.

Working closely with the HDR Admissions and Scholarships team in SGR, HDR Delegated Authorities (DAs), and stakeholders across RMIT Vietnam and RMIT Australia, the Senior Coordinator oversees prospective student enquiries and applications, and ensures the effective and compliant coordination of admissions and scholarship processes. The incumbent provides authoritative policy, procedural and process advice to staff, applicants and candidates, and exercises sound judgement in resolving complex admissions and scholarship matters in consultation with the Assistant Manager, HDR Programs. The role also contributes to reporting, audit and continuous improvement activities related to HDR admissions and scholarships.
 

Key Accountabilities Summary

• Oversee the day-to-day operations of HDR admissions and scholarships for RMIT Vietnam to ensure effective, timely and compliant administration, including high quality advice and support to candidates, supervisors, schools and stakeholders across RMIT Vietnam and RMIT Australia.
• Manage HDR enquiry channels and ensure the timely, accurate and customer focused resolution of admissions and scholarships related matters, escalating complex or sensitive issues to the Assistant Manager, HDR Programs as appropriate.
• Plan, coordinate and monitor the effective delivery of HDR scholarship rounds in Vietnam, including scheduling, communications, documentation and follow up, in alignment with university policies and timelines.
• Act as a subject matter expert on HDR admissions and scholarship regulations, procedures and systems, providing authoritative advice consistent with university policy, regulatory obligations and RMIT Vietnam contextual requirements.
• Lead the planning, coordination and delivery of HDR admissions and scholarship events and activities (e.g. PhD Information sessions, scholarship ceremonies), including stakeholder engagement, event logistics, communications, supplier coordination, budgeting, administrative and financial processes (e.g. purchase orders and payment processing), and post-event evaluation to ensure a high-quality participant experience.
• Collaborate with teams across the Office for Research & Innovation (ORI) and the broader Research & Innovation (R&I) portfolio to support the recruitment, admission and onboarding of industry embedded HDR candidates, contributing expertise on admissions and scholarship processes.
• Maintain oversight of, and ensure the accuracy and consistency of, HDR program and scholarship information across RMIT Vietnam websites, SharePoint, presentations and other communication channels, establishing and leading regular review cycles.
• Contribute to reports, analyses and insights on HDR admissions and scholarships for executives, schools and other stakeholders, and support HDR and scholarship budgeting and financial management processes, including monitoring stipend payments and documentation.
• Proactively identify, recommend and implement continuous improvement initiatives to enhance HDR admissions and scholarship processes, systems and candidate experience, and undertake other duties as directed, consistent with the scope and classification of the role.
• Other duties commensurate with the scope of the role.

Key Selection Criteria

• Bachelor’s degree or higher, with substantial administrative experience in a complex environment, including demonstrated ability to manage competing priorities and deliver work with a high level of accuracy and attention to detail. Experience in HDR admissions and scholarships is highly desirable.
• Proven ability to interpret complex policies and guidelines and accurately extract and manage key information.
• Demonstrated ability to deliver high-quality service excellence and build positive relationships with prospect candidates, supervisors, and other stakeholders through a professional, responsive and welcoming approach.
• Highly developed interpersonal, verbal and written communication skills, with the ability to engage effectively with diverse academic and professional stakeholders.
• Excellent organisational and time management skills, with the ability to manage multiple tasks and adapt to changing priorities and deadlines.
• Demonstrated ability to work both collaboratively within a team and autonomously in a broad direction.
• Strong analytical and problem-solving skills, with the ability to contribute to continuous improvement initiatives.
• Demonstrated proficiency in Microsoft Office applications and experience using information and data management systems.
• Appointment to this position is subject to passing a Working with Children check.
• Demonstrated alignment with RMIT’s Behavioural Capability Framework (Connectedness; Commitment to Excellence – Improve and Simplify; Imagination and Innovation; Impact; Inclusion; Agility).

More information is available in the Job Description.

HOW TO APPLY

To be considered for this role, it is mandatory to submit both a resume and a cover letter. Please click on the 'Apply' link provided in this Job Ads to initiate the application process.

Please note that we will be running a rolling recruitment process, so please apply as soon as possible.

Compliance Requirements

All academic appointments at RMIT Vietnam must meet University and local regulatory requirements, including English proficiency, background checks, and (for international candidates) eligibility for a work permit.

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General) with a score of at least 6.0 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).

Further guidance will be provided during the recruitment process.

RMIT UNIVERSITY COMMITMENT

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

IMPORTANT NOTICE:

• Please ensure that your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.

• RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.

• For any questions or support, feel free to reach out to our Talent Acquisition team at [email protected]

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