Your Responsibilities

Front desk 

• Covering the front desk during operation hours
• Be the first point of contact for staff enquiries and provide support
• Check and respond to the team’s shared inbox
• Greet and assist visitors, students, faculty, and staff in a professional and courteous manner
• Provide accurate information about university services, facilities, and events
• Point person for maintenance, mailing, shipping, supplies, external services, events and equipment
• Building a good working knowledge of all departments across the campus to ensure good communication levels between the members of the community/guests to provide a smooth and efficient service.
• Verifying access for all students, guests and staff onto the premises as per Campus rules, ensuring there is strictly no breach of security policies or procedures.
• Assisting and managing contractors and deliveries by communicating with the relevant staff and ensuring assistance where necessary.
• Maintaining a high standard in personal appearance and demeanor.

 
Administration 

• Working on campus tasks together with the Campus Manager and the rest of the team and actively improve the operational aspect of the team and campus
• Providing general administrative support to staff, senior management and academics, as required.
• Assisting with moving and arranging furniture setup in classrooms, offices and common rooms when needed, e.g. for events or move supply deliveries

Your profile

Education: Bachelor degree or equivalent vocational qualification.

• Customer service experience
• Effective verbal and written communication skills
• Strong team player and ability to work with minimal supervision
• Good time management skills
• Good organizational skills
• Being pro-active and taking the initiative
• Reliable
• Good working knowledge of Microsoft 365 
• Fluency in English
• German Language B1
• Experience of communicating information and ideas verbally and in writing so that others will understand.
• Experience of working in an administrative/reception/customer- facing role.

Desirable

• Knowledge of Canva
• German Language C1
• Experience of working in a fast-paced environment.
• Experience of organizing events / workshops

Why us?

• An international environment with a multicultural audience and a meaningful social impact
• Support in achieving your professional goals and development
• Extensive training to equip you with the knowledge and skills needed to excel
• Work in a young, dynamic and positive culture that fosters collaboration 
• Be at the forefront of an exciting educational opportunity, leading the way forward and growing with BSBI