Housing Project Manager (NEC/Northgate)

Job Description: Housing Technology Project Manager (NEC/Northgate)

Contract: 6 months
Organisation: London Local Authority
Location: Hybrid (London-based)
Rate: Competitive, DOE

Overview

A London Local Authority is seeking an experienced Housing Technology Project Manager to lead the delivery of key modules within the NEC/Northgate Housing system. The ideal candidate will bring deep technical knowledge of NEC Housing platforms, strong stakeholder engagement skills, and a proven track record delivering successful housing system implementations within local government or social housing environments.

This role will play a central part in supporting a phased implementation plan over the next two years, ensuring the council maximises the functionality and operational benefits of its NEC/Northgate environment.

 

Key Responsibilities

• Lead the delivery of housing system projects, with a focus on NEC/Northgate Housing modules including:
  • Asset management
  • Risk management
  • Servicing and compliance
• Develop, articulate, and drive phased implementation plans, ensuring alignment with the council’s strategic objectives and existing project roadmap.
• Work closely with internal stakeholders—including Housing, Repairs, Compliance, IT, Digital, and external suppliers—to ensure clear communication, engagement, and buy‑in throughout the project lifecycle.
• Map and optimise NEC Housing workflows, data flows, and business processes, ensuring efficient work-in/out processes and improved operational performance.
• Manage risks, dependencies, and issues, and provide clear progress reporting to senior leadership.
• Ensure systems are implemented to high standards, compliant with regulatory requirements, and aligned with best practice across the sector.
• Support user acceptance testing (UAT), training plans, and change management activities.
• Lead engagement with NEC/Northgate and other third‑party partners to coordinate delivery and resolve technical challenges.

 

Experience & Skills Required

• Strong experience with NEC/Northgate Housing, including hands-on delivery of key modules such as assets, risk management, and servicing.
• Demonstrable ability to build and maintain effective relationships across a wide range of stakeholders, including senior managers, operational teams, and external suppliers.
• Proven ability to design, articulate, and deliver phased implementation plans for major system upgrades or transformations.
• Comfortable working with an existing two‑year phased NEC/Northgate implementation proposal, including aligning workstreams and identifying improvements.
• Strong understanding of NEC Housing processes, including workflow design, work-in/out processes, and operational configuration.
• Experience delivering NEC Housing projects within local authorities or housing associations is essential.
• Excellent project management skills, including planning, risk management, governance, and delivery assurance.
• Ability to translate technical detail into clear, actionable plans for non-technical stakeholders.

 

Desirable

• Knowledge of local authority housing operations and statutory responsibilities.
• Experience with data migration, integration, or reporting within NEC/Northgate environments.
• Project management certification (e.g., PRINCE2, Agile) is beneficial.