Product Manager ( Email Security )

Job Title:

Product Manager ( Email Security )

About Trellix  
Trellix is a global company redefining the future of cybersecurity. The company’s comprehensive, open, and native cybersecurity platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem, accelerates technology innovation through artificial intelligence, automation, and analytics to empower over 50,000 business and government customers with responsibly architected security. More at https://trellix.com.

Role Overview:

Role Overview
We are looking for a customer-focused Senior Product Manager to drive success across our Email Security portfolio. This role sits at the intersection of engineering, customers, and product leadership, translating operational realities and customer needs into meaningful product direction and execution. The ideal candidate is technically curious, collaborative, organized, and comfortable operating in a fast-paced environment with multiple stakeholders and priorities.

About the Role 

Customer & Product Collaboration 

• Work with customers, support teams, and internal stakeholders to understand product pain points and operational challenges 

• Support customer discussions related to roadmap items, product capabilities, and feature feedback 

• Prioritize customer requests, defects, and usability improvements based on customer and business impact 

• Participate in customer and field engagements to better understand enterprise security workflows and operational needs 

• Use competitive and market research insights to identify product improvement opportunities 

Product Execution & Delivery 

• Build and drive the roadmap aligned with customer and business priorities 

• Partner closely with engineering and UX teams to define requirements, refine user stories, and guide delivery execution 

• Translate customer, operational, and technical feedback into actionable product requirements 

• Drive feature execution from requirements through release and adoption 

• Drive release planning, feature validation, and rollout readiness activities 

• Use product usage data, customer feedback, and operational insights to guide prioritization and product improvements

Cross-Functional Collaboration 

• Collaborate closely with engineering, UX, support, sales, marketing, and customer success teams to align priorities and execution 

• Maintain alignment across stakeholders in a fast-moving environment 

• Create and deliver internal enablement and communication around new capabilities, releases, and roadmap updates 

• Participate in cross-functional planning and coordination activities across multiple teams

About you

• Define, build, and drive the product roadmap aligned with customer needs and strategic business objectives.

• Collaborate closely with engineering and UX teams to define requirements, refine user stories, and ensure successful delivery of product initiatives.

• Translate customer, operational, and technical feedback into clear, actionable product requirements.

• Lead feature development from concept through release, adoption, and ongoing optimization.

• Drive release planning, feature validation, and rollout readiness activities to ensure successful product launches.

• Use product usage analytics, customer feedback, and operational insights to inform prioritization and continuous product improvement.

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans

• Medical, Dental and Vision Coverage

• Paid Time Off

• Paid Parental Leave

• Support for Community Involvement

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Our Commitment to You:

At Trellix, we are committed to creating a safe and trustworthy experience for our customers, employees, and candidates. Please be aware that fraudulent recruiting activity can occur through fake job postings or impersonated communications.

Trellix conducts interviews through professional channels only and does not use text messages, instant messaging, or group chats for interviews. We will never request sensitive personal information—such as your date of birth, Social Security number, or national ID number—during the interview process.

Trellix also does not require candidates to pay fees, purchase products or services, or process payments of any kind as part of the recruiting or hiring process. And Trellix will never keep any original work authorization documents that we may be required to review during the hiring process.