- Location
- Jabalpur, Madhya Pradesh, India
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Support/Operations | BPM
- Seniority
- Entry
- Experience
- 1+ years
- Education
- High School
- Industry
- Business Process Management
- Category
- Customer Support
- Role type
- Individual Contributor
- Environment
- Office
- Closing date
- Today
- Source
- Oracle Cloud
Overview
The Customer Relationship Executive serves as the primary point of contact for customers, handling inquiries, providing product information, and resolving issues. Key responsibilities include maintaining positive customer relationships, handling complaints efficiently, collaborating with other teams, maintaining customer interaction records, and ensuring compliance with company standards. The role requires 1-2 years of customer-facing experience, preferably in BFSI, excellent communication skills, proficiency in MS Office and CRM tools, and a customer-centric approach. This position is based in Jabalpur, Madhya Pradesh, India.
Skills
Languages
About Digitide Solutions Limited
Digitide Solutions Limited is a global provider of AI-led digital solutions, smart business processes, and industry expertise with 20+ years of experience.