Front Desk Receptionist Full-Time

Cape Henry Collegiate seeks a professional, organized, and personable Front Desk Receptionist to serve as the first point of contact for all visitors, families, and callers. This role is responsible for managing the school’s main entrance and central phone line while ensuring a welcoming, secure, and efficient front entrance environment.

Under the direction of the Director of Operations, this individual interacts daily with students, families, faculty, staff, and visitors, and plays a critical role in representing the School’s mission and values. This position requires discretion, strong judgment, and the ability to manage multiple priorities with composure.

This is a full-time position. The schedule is 9:30 a.m. – 6:00 p.m., Monday through Friday.

Position Duties (may include, but are not limited to):

• Serve as the first point of contact for all campus visitors, creating a welcoming and professional environment while maintaining security protocols.
• Operate the school’s main switchboard, answering and directing calls efficiently, accurately, and courteously.
• Manage visitor check-in procedures and enforce campus access protocols in coordination with security staff.
• Monitor and maintain a professional, secure front entrance environment.
• Support daily front desk operations, including parent and student assistance, delivery logistics and communication with internal departments.
• Perform other related duties as assigned.

We seek an individual who demonstrates a professional presence and a strong customer service orientation, serving as a reliable and consistent point of contact for the school community. The ideal candidate exercises sound judgment, maintains situational awareness, and communicates clearly and effectively across a range of audiences. They are adaptable, collaborative, and able to manage competing priorities with accuracy, discretion and composure, while contributing positively to a team-oriented environment. The employee is encouraged to join in all aspects of our lively, engaging, and rewarding school community life.

Education and Experience

• High school diploma required
• Prior experience in a front desk, receptionist, or high-volume customer service role preferred.
• Proficiency in Microsoft Office and Google Workspace.
• Experience in an educational setting is a plus.

Physical Requirements

Prolonged periods of sitting at a desk, with occasional standing, walking, and light physical tasks (e.g., bringing in the drop box, carrying emergency box). Reasonable accommodations may be made.

The School's mission is to know, value, and challenge each student. We commit to building a diverse and inclusive community. We seek to graduate independent thinkers and globally aware citizens. Cape Henry Collegiate is committed to building a diverse and inclusive community and strongly encourages applications from minority candidates.