Office of Student Life - Campus Activities Team, Student Experience

Job Title: Campus Activities Team, Student Experience

Department: Office of Student Life

Supervisor: Dylan Denning, Associate Vice President, Student Experience

Co-Supervisor: Connor Harris, Director, Student Experience

Starting Rate of Pay: $9.00

Length of Time: Eligible for rehire on a semester basis

Department Description

Student Experience is a division of HPU’s Office of Student Life that strives to foster a welcoming and engaging environment for all students that facilitates personal growth and development, a strong sense of campus community, and social engagement. As it relates to this position, the Student Experience team oversees the campus cinema & arcade, supervises the Campus Activities Team [CAT], and designs student programming & initiatives for the entire campus.

Job Description

As a student employee under Student Experience, you will gain experience with leadership, event management, marketing, interpersonal communication, facility operations, and customer service. The Campus Activities Team will assist with planning & executing student programs, designing marketing materials, will be cross trained to work in the cinema and/or arcade, and will support Student Experience staff with event execution. All members will represent CAT and the Student Experience team in a positive and enthusiastic manner.

Job Location/ Hours Required

• Ability to work weekdays, some weekends, and evenings (around class schedule)
• The candidate will perform most/all job duties at various program locations throughout campus, and at off-campus venture trip sites
• Hours may vary depending on the university calendar and upcoming program schedule; however, the maximum number of hours a student employee may work is 20 hours per week [25 during academic breaks]. This position requires an average minimum of 6-8 hours per week
• Must return to campus early and attend mandatory training sessions in August [date TBD]

Required Qualifications

• Current HPU student
• Good standing with HPU Community Standards
• Must maintain a professional social media presence
• Must maintain a minimum GPA of 2.7 (cumulative)

Experience and Training

• Knowledge of HPU and understanding of the university’s culture and event policies are required
• Customer service experience preferred
• Activities and programming experience required
• Proficiency with Microsoft products, Canva, and various social media platforms is necessary
• Familiarity with AirTable preferred

Responsibilities

• Delivers the HPU experience through face-to-face, phone call, email, and social media interactions
• Maintains a comprehensive knowledge of High Point University, campus resources, policies, and guidelines
• Assists with planning and management of on-campus events, like weekly food trucks and exam break programs
• Assists with Welcome Week events including, but not limited to, Book & Package Delivery, Early Decision Block Party, Derby Day, Involvement Fair, and more 
• Assists with university-wide events such as Family Weekend Bingo, student concerts, Homecoming events, etc. and ensures availability to work during all major, CAT-hosted events (around class schedule)
• Maintains an understanding of University Branding and Event policies and ensures all marketing and events adhere to both
• Maintains a sound understanding of the CAT Event Checklist and ensures all points are being met
• Communicates with event vendors, ensures service agreements are signed and on-file, and ensures a timely and university-approved plan vendor payment is established and carried out
• Communicates event needs and plan to supervisor and CAT president within a timely manner, aligning with the CAT Event Checklist
• Submits IT Helpdesk tickets and Campus Enhancement requests as needed or as requested
• Assists with general office-related tasks, such as printing posters and other event advertisements, organizing & tracking inventory, updating marketing displays, collecting content for marketing & social media marketings, maintaining cleanliness & organization of the CAT supply closet, etc.
• Assists Student Experience staff with chaperoning off-campus venture trips
• Prepared to represent Campus Activities at Admissions event Preview Fairs
• Recognizes sensitive internal information and exercises complete discretion when assisting in private matters
• Collaborates with members of the Student Experience team to ensure a quick resolution to any issues or concerns
• Executes multiple projects and job functions with efficiency
• Ability to communicate in a positive manner
• Ability to focus on details and prioritize tasks
• Works with a sense of urgency while maintaining composure
• Other duties as assigned

Desired Skills

• Ability to solve problems and make decisions independently; must have a “figure-it-out” mentality
• Self-starter working with strong interpersonal skills
• Strong communication skills and resourcefulness
• Graphic design, social media, and/or web design experience preferred
• Current or previous involvement with on-campus clubs or organizations, particularly in a leadership role
• Passion for programming and event management.