- Location
- 752 Worcester Rd, Framingham, MA 01702, USA
- Workplace
- Onsite
- Type
- full-time
- Department
- Service
- Seniority
- Mid
- Education
- High School
- Industry
- Automotive
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Industrial
- Source
- Dayforce
Overview
As a Service Writer, you'll deliver VIP's mission of earning automotive customers for life by providing exceptional service. Your responsibilities include consulting with customers, building relationships, educating them about their vehicle's condition based on inspections, and achieving strong customer engagement scores. You'll coordinate service appointments, maintain facility and equipment standards, ensure compliance with safety and ethical standards, and participate in ongoing training to develop automotive expertise.
Licenses & Certifications
T.I.A. Basic Automotive Tire Service (BATS) certificationT.I.A. Advanced TPMS certificationASE certification
Languages
English
